GQ15D-AS32D
EN/1906.V01
EN
38
GENERAL TROUBLESHOOTING
Check the following points before assuming malfunctions of this unit:
SYMPTOM
REMEDY
No power
Insert the power plug securely into the power outlet.
No picture
Ensure that the equipment is connected properly.
● No sound
● Distorted sound
● Ensure that the equipment is connected properly.
● Ensure that the input setting for the TV and stereo system are correct.
● Adjust the master volume to a suitable volume by pressing VOL+/VOL- button.
No operations can be performed with the
remote control unit
● Check the batteries are installed with the correct polarities.
● The batteries are exhausted: Replace them with new ones.
● Point remote control at the remote control sensor and operate it again.
● Operate the remote control unit at a distance of no more than 6m from the remote
control sensor.
● Remove the obstacles between the remote control and remote control sensor.
No key operation (by the main unit and/or
the remote control unit) is effective
Disconnect the power plug and then reconnect it. (The player may not be operating
properly due to lightning, static electricity or some other factors.)
SYMPTOM (TV)
REMEDY
No or poor picture
● Adjust antenna or use an external antenna.
● Relocate the unit near a window (if inside a building).
● Move units away from this product that causes interference.
● Do Auto Tuning again.
● Try another channel.
Sound noise or image noise
Check the antenna connection.
No sound or poor sound
● Check the audio settings.
● Press MUTE button on remote control to cancel mute function.
● Unplug the headphone.
Noise or other interface
Electronic equipment near the unit is causing interface. Relocate the unit or move the
equipment.