IN CASE OF MALFUNCTION
The Juice Goose iP1520 is ruggedly constructed and contains quality compo-
nents. There are no user serviceable parts inside this device. Unauthorized
service will void all existing warranties and may result in equipment damage
and personal injury.
Should improper performance be observed consult the following guidelines for
diagnosis.
SYMPTOMS AND SOLUTIONS.
1. Unit will not power up.
a. Check to see that main utility power is available.
b. Check that the circuit breaker on the iP unit is not tripped.
c. Check the Network LED on the chassis. If it is not lit the iP device is
probably not receiving power. Remove power from the iP device by unplugging
it or turning off the circuit breaker that feeds the unit. Then restore power.
d. If the device is being remotely activated:
i. Check the cable leading to the iP network or RS232 input.
Disconnect the cable and try to activate the iP product with the switch on the
chassis. If this works either the cable is bad or the network/RS232 configuration
is bad. If possible, exchange the cable in question with a known good cable.
2. Unit will not power down.
a. It is likely that when a unit fails to turn off the cause is similar to that
which would cause a unit to fail to turn on.
b. Follow steps outline in 1., above.
3. Unit turns itself off unexpectedly.
a. The unit may have encountered excessive current draw that caused
the circuit breaker to trip. Examine the breaker. If it has tripped the button sec-
tion of the breaker will be extended and can be reset by pushing it in after the
unit has been off for a brief period.
b. Review the current requirement of the equipment plugged into the iP
device and compare it to the amperage rating of the iP device in question. See
the Detail Specification section of this manual.
If the problem can not be remedied, if the encountered problem is not listed
here and particularly if any evidence of severe or hazardous performance is
observed, immediately disconnect power to the iP device and contact your local
Juice Goose dealer or Juice Goose directly.
SERVICE
Should your unit require service, contact Juice Goose to receive a service au-
thorization number. This number will allow us to track your returned unit. Please
note that no returns will be accepted without such a number.
7320 Ashcroft, Suite 104
Houston, Texas 77081
(p) 713-772-1404
(f) 713-772-7360
(e)
info@juicegoose.com
www.juicegoose.com