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Always charge the battery indoors and away from damp areas or where
water is used. When charging keep both the battery and charger away
from flammable materials or products.
Our lithium batteries, if treated correctly, will have a long life. At the end of
its life, the battery should be recycled and a replacement can be obtained
from
www.juicybike.co.uk
The battery is deemed to have reached the end of its life when achieving
only 40% of its original capacity.
Warranty Information
Our Juicy Bike warranty is clear and simple:
Main parts have a warranty of one year. This covers mechanical and
electrical parts: including frame, forks, seat, motor, controller, battery and
charger.
The warranty is subject to proper care for and reasonable use of the bikes
Bulbs, brake pads, inner tubes, tyres, chain, cables, etc. are regarded as
consumables. When replacements are required these can be purchased
from your local cycle shop.
Returns Policy (UK)
We hope you will be pleased with your purchase. Should you wish to
return anything bought from us, we will be happy to refund or exchange a
product provided it is in fully resalable condition.
Returns should be made within a reasonable time (usually 14 days) and in
original, undamaged packaging. If we find that the product has not been
returned to us in fully resalable condition, we reserve the right to refuse a
refund on the item, or deduct a reasonable amount of the original selling
price from the refund.
Any refund will cover the cost of the goods, but will exclude the non-
refundable delivery charge. The cost and risk of returning goods is the
responsibility of the customer. The customer should arrange shipping back
to Juicy Bike and ensure that any parcel is adequately insured.