Chapter 20
Contacting Customer Support and Returning the Chassis or
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Returning an EX4300 Switch or Component for Repair or Replacement . . . . . . 245
Locating the Serial Number on an EX4300 Switch or Component . . . . . . . . . . . 246
Listing the Switch and Components Details with the CLI . . . . . . . . . . . . . . . 246
Locating the Chassis Serial Number ID Label on an EX4300 Switch . . . . . . 247
Locating the Serial Number ID Labels on FRUs in an EX4300 Switch . . . . . 247
Contacting Customer Support to Obtain Return Materials Authorization for
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Packing an EX4300 Switch or Component for Shipping . . . . . . . . . . . . . . . . . . . 252
Packing an EX4300 Switch for Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Packing EX4300 Switch Components for Shipping . . . . . . . . . . . . . . . . . . . 253
Part 5
Troubleshooting
Chapter 21
Alarms and Syslog Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Understanding Alarm Types and Severity Levels on EX Series Switches . . . . . . . 257
Checking Active Alarms with the J-Web Interface . . . . . . . . . . . . . . . . . . . . . . . . 258
Monitoring System Log Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Part 6
Safety and Compliance Information
Chapter 22
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Definitions of Safety Warning Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Warning Statement for Norway and Sweden . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Chapter 23
Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Fire Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Chapter 24
Installation Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 273
Installation Instructions Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Chassis Lifting Guidelines for EX4300 Switches . . . . . . . . . . . . . . . . . . . . . . . . . 275
Restricted Access Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Ramp Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Rack-Mounting and Cabinet-Mounting Warnings . . . . . . . . . . . . . . . . . . . . . . . . 278
Wall-Mounting Warning for EX4300 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Grounded Equipment Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Chapter 25
Radiation and Laser Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . 285
Laser and LED Safety Guidelines and Warnings for Switches . . . . . . . . . . . . . . . 285
General Laser Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Class 1 Laser Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Class 1 LED Product Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Laser Beam Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
vii
Copyright © 2015, Juniper Networks, Inc.
Table of Contents
Summary of Contents for EX4300
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