To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool:
https://entitlementsearch.juniper.net/entitlementsearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•
Use the Case Management tool in the CSC at
•
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, visit us at
https://www.juniper.net/support/requesting-support.html
Revision History
March 2014—Initial release
January 2015—Revision 2
August 2015—Revision 3
June 2016—Revision 4
June 2016—Revision 5
September 2018—Revision 6
Copyright © 2018 Juniper Networks, Inc. All rights reserved.
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates in
the United States and other countries. All other trademarks may be property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
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Copyright © 2018, Juniper Networks, Inc.
Requesting Technical Support
