Locate the Serial Number ID Labels on an MX10004 Switch Fabric Board
The serial number ID label for an MX10004 Switch Fabric Board (SFB) is located on the side of the
board. See
Figure 112: MX10004 SFB Serial Number Location
Contact Customer Support to Obtain a Return Materials Authorization
for an MX10004 Router or Component
If you want to return an MX10004 router or component to Juniper Networks for repair or replacement,
you must first obtain a Return Materials Authorization (RMA) from the Juniper Networks Technical
Assistance Center (JTAC).
After locating the serial number of the device or component you want to return, open a service request
with the Juniper Networks Technical Assistance Center (JTAC) on the Web or by telephone.
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