530-025628-01
4
STRM Log Management Release Notes
Contacting
Customer Support
To help you resolve any issues that you may encounter when installing or
maintaining STRM Log Management, you can contact Customer Support as
follows:
•
Open a support case using the Case Management link at
http://www.juniper.net/support
•
Call 1-888-314-JTAC (from the United States, Canada, or Mexico)
or1-408-745-9500 (from elsewhere)
Supported Devices
and OS Versions
STRM Log Management 2008.2 supports platforms from multiple vendors.
Table 1-1
lists Juniper Networks device families and operating systems that
support NSM. The table shows whether a device requires STRM to forward logs
through NSM.
Note: For STRM to correctly process logs from SA and IC, the logs should be sent
from the devices in WELF format. To enable WELF format on the device: Under
System > Logs > Events > Settings, select the WELF filter for the syslog (STRM)
server entry in this table.
Supported Java
and Browser
Software
STRM Log Management supports the following versions of Java and browsers:
•
Java version 1.5 and later
•
Internet Explorer version 7
•
Firefox version 2.0
Table 1-1
Supported Juniper Networks Devices and OS Versions
Device Family
OS
Logs Sent Directly to
STRM from Device
Logs Sent
Through NSM to
STRM
ISG with IDP
6.0, 6.1.0r1b
No
Yes
Firewall/VPN
6.0, 6.1.0r1
Yes
Yes
Standalone IDP
4.1
Yes
Yes
J-series
8.5, 9.0, 9.1
Yes
No
Secure Access (SA) 6.1
Yes
No
Infranet Controller
(IC)
2.1
Yes
No
