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STRM Log Management Release Notes
Known Issues and
Limitations
This section describes the known issues and limitations for the following areas:
•
General
•
System Configuration
•
Event Viewer
•
Reports
General
Upgrade May Fail with Custom SSL Certificate
The upgrade of STRM may fail if your deployment meets both of the following
conditions:
•
You use a custom SSL (trusted) certificate, rather than the default certificate
shipped with STRM, somewhere in your deployment.
•
The custom certificate has an Intermediate key.
Not all trusted certificates have an Intermediate key. Verisign certificates are one
example that uses an Intermediate key. The overall impact of this problem
depends on your particular deployment. The upgrade may fail because the
configuration file is missing a line that provides the directory path to your custom
certificate key on the server.
Workaround
: Follow these steps to update the configuration file and restart
services:
Step 1
Open the configuration file on the machine that uses the custom SSL key (normally
the Web Server console.
Step 1
Add the directory path to your custom SSL key.
Step 2
Restart the hostcontext service using the following command:
service hostcontext restart
During a Restart, an Error May Appear Regarding the Tomcat Server
Any changes to STRM Log Management using the web-based system
administration interface requires the Tomcat server to restart. This server may take
1 to 2 minutes to restart. If, during this time, you access the STRM Log
Management interface, a fatal error message appears. Do not attempt to restart
the Tomcat server manually. Once the server restarts, STRM Log Management will
continue to function as expected.
Workaround
: Wait several minutes for the server to restart then access the STRM
Log Management interface.
Exporting Information Using CSV/XML Export may be Blocked Using Internet
Explorer 7
If you wish to download information (such as events, assets, or flows), using the
STRM Log Management Export function, you can select the
Notify When Done
