■
Configuration data displayed by one or more
show
commands
■
Your name, organization name, telephone number, fax number, and shipping
address
Related Topics
■
Return Procedure for the SRX100 Services Gateway on page 123
■
Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■
Packing the SRX100 Services Gateway and Components for Shipment on page
126
■
Contacting Customer Support on page 126
Contacting Customer Support
Once you have located the serial numbers of the device or component, you can
return the device or component for repair or replacement. For this, you need to
contact Juniper Networks Technical Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following
methods:
■
On the Web: Using the Case Manager link at
http://www.juniper.net/support/
■
By telephone:
■
From the US and Canada: 1-888-314-JTAC
■
From all other locations: 1-408-745-9500
NOTE:
If contacting JTAC by telephone, enter your 11-digit case number followed
by the pound (#) key if this is an existing case, or press the star (*) key to be routed
to the next available support engineer.
Related Topics
Return Procedure for the SRX100 Services Gateway on page 123
■
■
Locating the SRX100 Services Gateway Component Serial Number and Agency
Labels on page 124
■
Packing the SRX100 Services Gateway and Components for Shipment on page
126
Packing the SRX100 Services Gateway and Components for Shipment
This section describes how to pack the services gateway or components for shipment.
Packing the Services Gateway for Shipment
126
■
Contacting Customer Support
SRX100 Services Gateway Hardware Guide
Summary of Contents for SRX100
Page 6: ...vi ...
Page 12: ...xii Table of Contents SRX100 Services Gateway Hardware Guide ...
Page 18: ...xviii Requesting Technical Support SRX100 Services Gateway Hardware Guide ...
Page 20: ...2 SRX100 Services Gateway Overview SRX100 Services Gateway Hardware Guide ...
Page 32: ...14 SRX100 Services Gateway Power Supply SRX100 Services Gateway Hardware Guide ...
Page 34: ...16 Setting Up the SRX100 Services Gateway SRX100 Services Gateway Hardware Guide ...
Page 72: ...54 SRX100 Services Gateway Autoinstallation Overview SRX100 Services Gateway Hardware Guide ...
Page 106: ...88 Juniper Networks Technical Assistance Center SRX100 Services Gateway Hardware Guide ...
Page 108: ...90 Appendixes SRX100 Services Gateway Hardware Guide ...
Page 147: ...Part 5 Index Index on page 131 Index 129 ...
Page 148: ...130 Index SRX100 Services Gateway Hardware Guide ...
Page 154: ...136 Index SRX100 Services Gateway Hardware Guide ...