For product problems or technical support issues, open a support case using the Case
Manager link at
http://www.juniper.net/support/
or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
Related
Documentation
Locating SRX240 Services Gateway Component Serial Number and Agency Labels
on page 126
•
•
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 127
•
Juniper Networks Technical Assistance Center on page 118
•
Packing the SRX240 Services Gateway and Components for Shipment
Locating SRX240 Services Gateway Component Serial Number and Agency Labels
This topic includes the following sections:
•
Listing the SRX240 Services Gateway and Component Details with the CLI on page 126
•
SRX240 Services Gateway Chassis Serial Number and Agency Labels on page 127
•
SRX240 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 127
Listing the SRX240 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX240 Services Gateway or component.
To list all of the SRX240 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AH1111AA7887 SRX240h-poe
Routing Engine REV 01 750-021794 PW7887 RE-SRX240-POE
FPC 0 FPC
PIC 0 16x GE Base PIC
FPC 1 REV 01 750–025085 PW8534 FPC
PIC 0 1x Serial mPIM
FPC 2 REV 00 750–032730
FPC 3 REV 06 750–025184 AAAN7005 FPC
PIC 0 1x VDSL2 Annex A
Power Supply 0
NOTE:
In the
show chassis hardware
command, the Mini-Physical Interface
Module (Mini-PIM) slot number is reported as an FPC number, and the
Mini-PIM number (always 0) is reported as the PIC number.
Most components also have a serial number ID label attached to the
component body.
Copyright © 2015, Juniper Networks, Inc.
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