•
Packing the SRX5400 Services Gateway for Shipment on page 314
•
Packing SRX5400 Services Gateway Components for Shipment on page 315
Listing the SRX5400 Services Gateway Component Serial Numbers with the CLI
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the services gateway or component. To display
all of the services gateway components and their serial numbers, enter the following
command-line interface (CLI) command:
user@host>
show chassis hardware
Most components also have a small rectangular serial number ID label (see
) attached to the component body.
Figure 128: Serial Number ID Label
Related
Documentation
Return Procedure for the SRX5400 Services Gateway on page 310
•
•
Locating the SRX5400 Services Gateway Chassis Serial Number Label on page 311
•
Locating the SRX5400 Services Gateway Power Supply Serial Number Labels on
page 311
•
Locating the SRX5400 Services Gateway Craft Interface Serial Number Label on
page 313
•
Information You Might Need to Supply to JTAC on page 313
Locating the SRX5400 Services Gateway Chassis Serial Number Label
The chassis serial number is located on the right side, top corner of the chassis.
Related
Documentation
Listing the SRX5400 Services Gateway Component Serial Numbers with the CLI on
page 311
•
•
Locating the SRX5400 Services Gateway Power Supply Serial Number Labels on
page 311
•
Locating the SRX5400 Services Gateway Craft Interface Serial Number Label on
page 313
•
Information You Might Need to Supply to JTAC on page 313
Locating the SRX5400 Services Gateway Power Supply Serial Number Labels
The serial number label is located on the top of the AC power supply (see
311
Copyright © 2017, Juniper Networks, Inc.
Chapter 32: Contacting Customer Support
Summary of Contents for SRX5400
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