Locating the SRX5400 Services Gateway Craft Interface Serial Number Label
The serial number is located on the back of the craft interface panel (see
).
Figure 131: Craft Interface Serial Number Label
AA1234
Related
Documentation
Listing the SRX5400 Services Gateway Component Serial Numbers with the CLI on
page 311
•
•
Locating the SRX5400 Services Gateway Chassis Serial Number Label on page 311
•
Locating the SRX5400 Services Gateway Power Supply Serial Number Labels on
page 311
•
Information You Might Need to Supply to JTAC on page 313
•
Required Tools and Parts for Packing the SRX5400 Services Gateway on page 314
•
Packing SRX5400 Services Gateway Components for Shipment on page 315
Information You Might Need to Supply to JTAC
When requesting support from JTAC by telephone, be prepared to provide the following
information:
•
Your existing case number, if you have one
•
Details of the failure or problem
•
Type of activity being performed on the services gateway when the problem occurred
•
Configuration data displayed by one or more
show
commands
•
Your name, organization name, telephone number, fax number, and shipping address
Related
Documentation
Return Procedure for the SRX5400 Services Gateway on page 310
•
•
Listing the SRX5400 Services Gateway Component Serial Numbers with the CLI on
page 311
•
Contacting Customer Support on page 309
313
Copyright © 2017, Juniper Networks, Inc.
Chapter 32: Contacting Customer Support
Summary of Contents for SRX5400
Page 12: ...Copyright 2017 Juniper Networks Inc xii SRX5400 Services Gateway Hardware Guide ...
Page 20: ...Copyright 2017 Juniper Networks Inc xx SRX5400 Services Gateway Hardware Guide ...
Page 26: ...Copyright 2017 Juniper Networks Inc xxvi SRX5400 Services Gateway Hardware Guide ...
Page 28: ...Copyright 2017 Juniper Networks Inc 2 SRX5400 Services Gateway Hardware Guide ...
Page 52: ...Copyright 2017 Juniper Networks Inc 26 SRX5400 Services Gateway Hardware Guide ...
Page 114: ...Copyright 2017 Juniper Networks Inc 88 SRX5400 Services Gateway Hardware Guide ...
Page 132: ...Copyright 2017 Juniper Networks Inc 106 SRX5400 Services Gateway Hardware Guide ...
Page 136: ...Copyright 2017 Juniper Networks Inc 110 SRX5400 Services Gateway Hardware Guide ...
Page 146: ...Copyright 2017 Juniper Networks Inc 120 SRX5400 Services Gateway Hardware Guide ...
Page 156: ...Copyright 2017 Juniper Networks Inc 130 SRX5400 Services Gateway Hardware Guide ...
Page 168: ...Copyright 2017 Juniper Networks Inc 142 SRX5400 Services Gateway Hardware Guide ...
Page 172: ...Copyright 2017 Juniper Networks Inc 146 SRX5400 Services Gateway Hardware Guide ...
Page 208: ...Copyright 2017 Juniper Networks Inc 182 SRX5400 Services Gateway Hardware Guide ...
Page 224: ...Copyright 2017 Juniper Networks Inc 198 SRX5400 Services Gateway Hardware Guide ...
Page 234: ...Copyright 2017 Juniper Networks Inc 208 SRX5400 Services Gateway Hardware Guide ...
Page 236: ...Copyright 2017 Juniper Networks Inc 210 SRX5400 Services Gateway Hardware Guide ...
Page 268: ...Copyright 2017 Juniper Networks Inc 242 SRX5400 Services Gateway Hardware Guide ...
Page 270: ...Copyright 2017 Juniper Networks Inc 244 SRX5400 Services Gateway Hardware Guide ...
Page 274: ...Copyright 2017 Juniper Networks Inc 248 SRX5400 Services Gateway Hardware Guide ...
Page 284: ...Copyright 2017 Juniper Networks Inc 258 SRX5400 Services Gateway Hardware Guide ...
Page 296: ...Copyright 2017 Juniper Networks Inc 270 SRX5400 Services Gateway Hardware Guide ...
Page 344: ...Copyright 2017 Juniper Networks Inc 318 SRX5400 Services Gateway Hardware Guide ...
Page 352: ...Copyright 2017 Juniper Networks Inc 326 SRX5400 Services Gateway Hardware Guide ...
Page 360: ...Copyright 2017 Juniper Networks Inc 334 SRX5400 Services Gateway Hardware Guide ...
Page 366: ...Copyright 2017 Juniper Networks Inc 340 SRX5400 Services Gateway Hardware Guide ...
Page 394: ...Copyright 2017 Juniper Networks Inc 368 SRX5400 Services Gateway Hardware Guide ...