3.
Close the top of the cardboard shipping box and seal it with packing tape.
4.
Write the RMA number on the exterior of the box to ensure proper tracking. See
“Returning a Hardware Component to Juniper Networks, Inc.” on page 145
for
instructions on obtaining an RMA number.
Related
Documentation
Returning a Hardware Component to Juniper Networks, Inc. on page 145
•
Packing a TCX1000-2D8CMD Chassis or Module for Shipping
If you are returning a TCX1000-2D8CMD module or chassis to Juniper Networks for repair
or replacement, pack the item as described in this topic.
Before you pack a TCX1000-2D8CMD:
•
Ensure that you have taken the necessary precautions to prevent electrostatic discharge
(ESD) damage. See
“Prevention of Electrostatic Discharge Damage” on page 178
.
•
Retrieve the original shipping carton and packing material. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials (see
“Contacting Customer Support” on page 139
).
Ensure that you have the following parts and tools available:
•
ESD grounding strap.
•
Antistatic bag, one for each component.
•
If you are returning the module, an appropriate screwdriver for the mounting screws
used on your rack or cabinet.
•
Packing a TCX1000-2D8CMD for Shipping on page 148
Packing a TCX1000-2D8CMD for Shipping
To pack a TCX1000-2D8CMD for shipping:
1.
Remove the cables that connect the TCX1000-2D8CMD to all external devices. See
“Disconnecting a Fiber-Optic Cable from a TCX1000 Device” on page 125
.
2.
Remove the TCX1000-2D8CMD from the rack. See
from a Rack or Cabinet” on page 130
3.
Place the TCX1000-2D8CMD in an antistatic bag.
4.
Place the TCX1000-2D8CMD in the shipping carton.
5.
Place the packing foam on top of and around the TCX1000-2D8CMD.
Copyright © 2019, Juniper Networks, Inc.
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TCX1000 Programmable ROADM Hardware Guide
Summary of Contents for TCX1000-RDM20
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