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Warranty and Software Licenses

Current Juniper Networks warranty and software licenses are available at

http://www.juniper.net/

Limited Warranty for Hardware and Software

TERMS AND CONDITIONS OF SALE

Software

Any software provided is licensed pursuant to the terms of Juniper Network’s
Software License Agreement, an electronic copy of which is provided with the
Software and a printed copy of which is available upon request. The terms and
conditions of the Software License Agreement are incorporated herein in its entirety
in this Terms and Conditions of Sale (“Terms and Conditions of Sale”) by this
reference. The terms of the Software License Agreement control, except for the
limited warranty set forth below (“Limited Warranty”).

Limited Hardware Warranty

Juniper, Inc. (“Juniper” or “Juniper”) warrants to Customer, subject to the limitation
and disclaimer below, that all Juniper Networks hardware will be free from defects in
material and workmanship under normal use as follows: (a) if the hardware was
purchased directly from Juniper Networks, for a period of one (1) year after original
shipment by Juniper Networks to Customer or (b) if the hardware was purchased
from a Juniper Networks Authorized Reseller, for a period of one (1) year from the
date of delivery to Customer, but in no event more than fifteen (15) months after the
original shipment date by Juniper Networks (“Limited Hardware Warranty”).
The date of original shipment from Juniper Networks will be determined by shipping
evidence on file at Juniper Networks. This Limited Hardware Warranty extends only
to the Customer who was the original purchaser of the hardware and may not be
transferred to any subsequent repurchasing entity. During the Limited Hardware
Warranty period upon proper notice to Juniper Networks by Customer, Juniper
Networks will, at its sole option, either:



Repair and return of the defective hardware;



Replace the defective hardware with a new or refurbished component;



Replace the defective hardware with a different but similar component that
contains compatible features and functions; or



Refund the original purchase price upon presentation of proof of purchase to
Juniper Networks.

Restrictions on the Limited Hardware Warranty.

This Limited Warranty does not apply if hardware (a) is altered from its original
specifications, (b) is installed, configured, implemented or operated in any way that
is contrary to its documentation, (c) has damage resulting from negligence,
accident, or environmental stress, (d) was subject to unauthorized repair or
modification or (e) is provided to Customer for pre-production, evaluation or
charitable purposes.

Limited Software Warranty

Juniper Networks warrants to Customer, subject to the limitation and disclaimer
below, that the software will substantially conform to its published specifications as
follows: (a) if the software was purchased directly from Juniper Networks, for a
period of ninety (90) days after original shipment by Juniper Networks to Customer
or (b) if the software was purchased from a Juniper Networks Authorized Reseller,
for a period of ninety (90) days from the date of delivery to Customer commencing
not more than ninety (90) days after original shipment date by Juniper Networks),
(“Limited Hardware Warranty”). The date of original shipment from Juniper Networks