44
7 Troubleshooting
Problem
Cause/Result
Action
‘Fill water tank’
is displayed although
the water tank is full.
The water tank float is
trapped.
T
Descale the water tank (see Chapter 5
‘Maintenance – Descaling the water
tank’).
Little or no water or
steam comes out of the
cappuccino frother. The
pump is very quiet.
The connector of the
cappuccino frother may
be blocked by milk
residues or limescale
fragments loosened
during descaling.
T
Remove the cappuccino frother.
T
Unscrew the black connector with the
aid of the hexagonal hole on the
measuring spoon for ground coffee.
T
Clean the connector thoroughly.
T
Screw the connector back on by hand.
T
Carefully tighten it using the hexagonal
hole on the measuring spoon, turning by
no more than a quarter of a rotation.
Grinder is making a
very loud noise.
There are foreign objects
in the grinder.
T
Contact customer support in your
country (see Chapter 11 ‘JURA contact
details / Legal information’).
‘ERROR 2’
is displayed.
If the machine was
exposed to the cold for a
long period of time,
heating is disabled for
safety reasons.
T
Warm the machine at room
temperature.
Other
‘ERROR’
messages are displayed.
–
T
Switch the IMPRESSA off at the power
switch. Contact customer support in your
country (see Chapter 11 ‘JURA contact
details / Legal information’).
E
If you were unable to solve the problem, contact customer
support in your country (see Chapter 11 ‘JURA contact details /
Legal information’).
Summary of Contents for IMPRESSA J9 One Touch
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