©Just go motorhomes 2021
My Lights are not turning on. (excludes LT100 panel)
Is the master light switch on the CBE control panel
switched on?
No
Turn on the master light switch then you will be able
to turn all lights on and off individually.
Yes
(Move on)
Is the Leisure battery charged?
No
You need to have power in your leisure battery to
power the lights. Hook the motorhome up to the
mains electric at your campsite to recharge the
battery. The battery will also charge while you are
driving.
Yes
Give us a call at the office and a member of the Just
go team will be happy to help you.
There is no water coming out of the taps.
Does the control panel show there is water in the tank?
No
Fill tank with water using hose provided
Yes
(Move on)
Is the water pump switched on? (excludes LT100 panel)
No
Turn on water pump on the CBE control panel, this
pressurises the water around the system. Please
make sure you turn the pump off when not in use to
avoid burning the pump out
Yes
(Move on)
Is the frost protection switch set?
No
Push in the frost protection switch and refill the
tank, make sure the pump is switched off. If the
motorhome is too cold you may need to warm up
the interior before you are able to reset the switch.
Yes
Give us a call at the office and a member of the Just
go team will be happy to help.
My 240v points are not working.
-
Check the hook up cable is connected properly to
the motorhome and the campsite power point.
-
Check the power is on at the power point as not all
campsites will include electric hook up as standard;
you may need to pay to have the electric as an
extra facility to your pitch. Alternatively, some power
points may require you to switch them on first.
-
Check the motorhomes RCD unit has not tripped.
Use the ‘Find It’ sticker to locate the RCD unit which
is normally found in one of your kitchen cupboards.
This is a grey box with a black switch that can
sometimes trip if the electrical system is overloaded.
Make sure this switch is in the ON (up) position.
-
Check the 12v electrics isolation switch is turned to
the ON position. This can be located under the cab
seats (usually passenger side). The switch is marked
Batterie Ein (ON) and Batterie Aus (OFF). Check the
position and correct if necessary
-
Try plugging in and using another appliance as
there may be a fault with either the appliance or
item you are trying to use.
-
If you are experiencing issue with the power, please
contact our on road support team by contacting the
depot you collected the vehicle from. Edinburgh
Depot: +44 (0) 1525 878 006 or Toddington Depot:
+44 (0) 1525 878 005.
There is water coming out underneath my motorhome.
-
If there is water coming out from underneath
the motorhomes this means the frost protection
switch has tripped. The frost protection switch is
there to avoid any damage to the boiler or pipes.
When the weather is cold, the switch may trip and
release all the water from the pipes underneath the
motorhome.
If you have your water pump on when this trips it
will continue to drain all water from your tank until
there is none left and will eventually burn out the
pump. Push the frost protection switch back in,
refer to frost protection page for reference. Refill
the tank making sure the water pump is switched
off. If the motorhome is too cold you may need to
warm the interior before you can reset the switch.
My Gas hob is not working.
Is the gas bottle switched on?
No
Turn the gas bottle into the ON position
Yes
(Move on)
Do you have enough gas in the bottle? Sometimes the
gas bottle gauge can get stuck, give the bottle a good
shake to see if the reading changes.
No
Fill up with LPG gas at your nearest filling station.
Yes
(Move on).
Is the isolation tap (located in the kitchen area) in the
ON position.
No
Turn the isolation key to the on position.
Yes
Give us a call at the office and a member of the Just
go team will be happy to help.
My fridge is not working
Are there white icons appearing in the black LED panel
located between the fridge and freezer compartments? If
yes, is there a spanner icon lit up on the right of the panel
with a fault code number? If yes, please see following
codes & solutions:
.
Code 3
No gas supply.
Solution
Check gas levels and ensure gas bottle is turned on. To
reset, turn fridge off and back on.
Frequently Asked Questions
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