5
Trouble shooting
1. The speaker does not turn on.
A)Charge might be low. Try charging the speaker fully.
2. The speaker does not charge.
A)Check whether the USB charging cable has been properly connected to
the speaker and the power source.
B)If charging via a computer, check whether it is powered on and that the
connection is made properly.
C)When using a separately purchased USB power adapter, make sure that
it is properly connected.
3. The speaker does not pair.
A)Check whether the Bluetooth device is powered on.
B)Check whether Bluetooth is enabled on the Bluetooth device.
C)Move the device closer to the speaker (within 1 metre) when making
the connection.
D)Check whether the Bluetooth device is compatible with the speaker.
4. Music will not play through the speaker.
A)Check whether the speaker and Bluetooth device are powered on.
B)Check whether the music is playing on your Bluetooth device.
C)Check the volume level on your Bluetooth Device.
5. Sound lag / distortion / noise.
A)Move the speaker and Bluetooth device away from other wireless
devices that could cause interference.
B)Check whether the Bluetooth device is within 10 meters(30’) of your
speaker.
