Limited Warranty
On Parts and Labor
This Limited Warranty covers units that are purchased as new and in the United States Only. This Product is
manufactured, distributed, and warranted by AmTRAN Video Corporation (hereinafter known as “Warrantor”)
under brand license by JVC KENWOOD Corporation. The Warrantor provides a warranty to the original
purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-
commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined
to be defective within the warranty period, the Warrantor will either repair or replace the Product at its sole
option and discretion.
To obtain warranty service, contact Technical Support:
Visit the Web Site: http://
go.jvc.com/HDTVSupport
Or call our Customer Support and Service Center
1-855-868-1928
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A DESIGNATED SERVICE CENTER.
Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within
the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be
new or recertified at the Warrantor’s option and sole discretion. Replacement parts and Products are
warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or
replacement, whichever is longer.
Types of Service
Defective Products must be sent to the designated service center to obtain warranty service. The Warrantor is
not responsible for the transportation costs to the service center, but will cover the costs for return shipping to
the customer.
PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A DESIGNATED SERVICE CENTER FOR
WARRANTY SERVICE.
Product returned to designated service centers must either utilize the original carton box and shipping material
or packaging that affords an equal degree of protection. Technical Support will provide instructions for packing
and shipping the Product to the designated service center.
Limitations and Exclusions
The Warrantor’s one-year limited warranty only covers defects in materials and workmanship. This warranty
does not cover product issues caused by any other reason including, but not limited to, cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages
from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation
and setup issues or any repairs attempted by anyone other than by a authorized service center. Products with
unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one-year
limited warranty does not cover Products that are sold “As-Is”, “Open Box”, “FACTORY RECERTIFIED”, or by a
non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. THE WARRANTOR’S
TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING WARRANTOR’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS
ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. THE
