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Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service
center.
Symptom
Remedy/Cause
General
• Sound cannot be heard from the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
• The unit does not work at all.
Reset the unit (see page 2).
• Remote controller does not work.
Deactivate Dual Zone (see page 23).
(While Dual Zone is activated, the remote controller only
functions for operating the DVD/CD player.)
FM/AM
• SSM automatic presetting does not work.
Store stations manually.
• Static noise while listening to the radio.
Connect the antenna firmly.
Disc playback
• Disc cannot be played back.
Insert the disc correctly.
• Disc can be neither played back nor ejected.
• Unlock the disc (see page 11).
• Eject the disc forcibly (see page 2).
• Recordable/Rewritable discs cannot be played
back.
• Tracks on the Recordable/Rewritable discs
cannot be skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you used for
recording.
• Disc cannot be recognized.
Eject the disc forcibly (see page 2).
• Sound and pictures are sometimes interrupted
or distorted.
• Stop playback while driving on rough roads.
• Change the disc.
• Check the cords and connections.
• No playback picture (DVD-Video/VCD/DivX/
MPEG) appears on the monitor.
Parking brake wire is not connected properly. (See
Installation/Connection Manual.)
• No picture appears on the monitor at all.
• Connect the video cord correctly.
• Select a correct input on the monitor.
• The monitor shows black and white wavy
pictures (DVD-Video/VCD/DivX/MPEG).
Use a disc recorded in PAL/NTSC format.
• The left and right edges of the picture are
missing on the monitor.
Select “4:3 LETTER BOX” (see page 29).
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