12
Troubleshooting
If you are having a problem with your System, check this list for a possible solution before calling for service.
Symptoms
Causes/Remedies
G
ener
al
Power does not come on.
• Power plug is not inserted securely. Plug it in securely.
Adjustments or settings are suddenly
canceled before you finish.
• There is a time limit. Start the procedure again.
Unable to operate the System from the
remote control.
• The path between the remote control and the remote sensor on
the System is blocked.
• The battery is exhausted.
No sound is heard.
• Headphones are connected.
F
M
r
adio
Hard to listen to broadcasts because of
noise.
• The FM antenna is not properly extended and positioned.
• Electrostatic discharge from your body may cause noise. If this
happens, turn the System off then on again.
iP
od
The iPod does not play, but “IPOD” appears
on the display.
• The iPod battery is low or exhausted. Charge the iPod battery.
Disc/USB/SD
The disc/USB mass storage class device/SD
card does not play.
• The disc is placed incorrectly. Place the disc with the label side
facing forward.
• The disc is recorded using “packet writing (UDF file system).” It
cannot be played.
• The USB mass storage class device is not connected properly or
the SD card is not inserted properly.
• The CD-R/CD-RW is not be finalized correctly. Use finalized discs.
• The CD pickup lens is dirty (see page 13).
“ NO DISC” or “NO SONG” appears on the
display.
• MP3/WMA files are not recorded on the disc, USB mass storage
class device, or SD card.
ID3 Tag on an MP3 file cannot be shown.
• There are two types of ID3 Tag—Version 1 and Version 2. This
System can only show ID3 Tag Version 1.
Groups and tracks are not played back as
you expect.
• Playing order is determined when the groups and tracks are
recorded. It depends on the writing application.
The disc/USB mass storage class device/SD
card sound is discontinuous.
• The disc is scratched or dirty.
• MP3/WMA files have not been properly recorded onto the USB
mass storage class device or SD card.
Sound from the USB mass storage class
device/SD card is interrupted.
• Noise and static electricity may stop the sound. In this case,
disconnect and connect the USB mass storage class device or
remove and insert the SD card again after turning off the System.
The disc/iPod door does not open or close.
• The AC power cord is not plugged in.
• The disc/iPod door is locked. Unlock it (see page 6).
Ti
m
e
r
Daily Timer does not work.
• The System was turned on when the on-time came. The timer
stars working only when the System is turned off.
• If the System does not work correctly, disconnect the AC power cord from the wall outlet, wait for a while, then
connect the cord again.
• JVC bears no responsibility for any loss of data in USB mass storage class device, SD card, or iPod while using this
System.
References
English
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EN_NX-PB10[J].indb 12
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