JVC TH-D227B, Instruction Manual

19

Hints and Tips

If a problem does occur, it may often be due to something very minor. The following table 

contains various tips. If you require additional assistance

•  For UK, please call our UK Call Centre on 

0344 561 1234

.

•  For Ireland, please call our Ireland Call Center on 

1 890 818 575

.

Problem

Solution

No power.

•  Ensure the mains plug is connected.

•  Make sure that you select the 

On

 mode.

The remote control does 

not function.

•  Use the remote control near the unit.

•  Point the remote control at the remote sensor on the unit.

•  Replace the battery in the remote control with a new one.

•  Remove any obstacles between the remote control and 

the unit.

Loud hum or noise is 

heard.

•  The plugs and sockets are dirty. Wipe them with a cloth 

slightly moistened with alcohol.

No sound from the 

soundbar.

Please try either one of the solutions below:

•  Make sure that the unit is not muted. Press 

MUTE

 or  

VOL+/VOL–

 button to resume normal listening.

•  Press   on the unit or on the remote control to switch the 

soundbar to standby mode. Then press the button again to 

switch the soundbar on.

•  Unplug the soundbar from the mains socket, then plug it 

in again. Switch on the soundbar.

•  Ensure the audio setting of the input source (e.g. TV, game 

console, DVD player, etc.) is set to 

PCM

 mode while using 

digital (e.g. 

OPTICAL

) connection.

•  The unit may not be able to decode all digital audio 

formats from the input source. In this case, the unit will 

mute. This is NOT a defect.

The unit does not 

respond when pressing 

any buttons.

•  The unit may freeze up during use. Switch the unit off and 

then on again at the mains socket to reset the unit.

I cannot find 

“TH-

D227B” 

on my 

Bluetooth device

•  Ensure that the unit is switched on.

•  Ensure that the Bluetooth® function is activated on your 

Bluetooth® device.

•  The unit has a Bluetooth® function that can receive a signal 

within 8 metres. Keep a distance within 8 metres between 

the unit and your Bluetooth® device.

If any anomaly is encountered, unplug the mains adapter from the mains socket and reconnect it again.

TH-D227B_IB_FInal171017V3.indd   19

17/10/2017   4:37 PM