20
Maintenance
Ensure the unit is fully unplugged from the mains socket before cleaning.
• To clean the units, wipe the case with a slightly moist, lint-free cloth.
• Do not use any cleaning fl uids containing alcohol, ammonia or abrasives.
• Do not spray aerosol at or near the unit.
Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance
• For UK, please call our UK Call Centre on 0344 561 1234.
• For Ireland, please call our Ireland Call Center on 1 890 818 575.
General
Problem
Solution
No power.
• Ensure the mains plug is connected.
• Make sure that you select the ON mode.
The remote control is
not function.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
No sound from the
subwoofer.
Please try either one of the solutions below:
• Make sure that the unit is not muted. Press the MUTE or
VOL + / – button to resume normal listening.
• Touch on the unit or press on the remote control to
switch the soundbar to standby mode. Then press the
button again to switch the soundbar on.
• Unplug both the soundbar and the subwoofer from
the mains socket, then plug them again. Switch on the
soundbar.
• Ensure the audio setting of the input source (e.g. TV, game
console, DVD player, etc.) is set to PCM mode or Dolby
Digital Signal with optical input.
• The subwoofer is out of range, please move the subwoofer
closer to the soundbar. Make sure the subwoofer is within
6 m of the soundbar (the closer the better).
• The soundbar may have lost connection with the
subwoofer. Re-pair the units by following the steps on
the section “Pairing the Wireless Subwoofer with the
Soundbar”.
