FAQs
1.
What does it mean when red LED flashes instead of blue LED?
Battery is low power, need to be recharged.
2.
Why is the red LED off when charging?
a)
Please make sure the charging device connect with headset Well;
b)
You didn’t use the headset for a long time, the battery may dry up. At this
time, you have to charge the battery for 30 minutes, and then the red
LED will be ON.
3.
How far is the effective rang between the headset and mobile phone?
According to the Bluetooth standard, the max available range of Class II
headset is 10 meters. It varies under different environment.
4.
Why my mobile phone can not search and find the headset?
The mobile phone will not find the headset if headset and mobile phone are
not under the pairing mode. Make sure the headset is under the pairing mode
and in the effective working range, and then the headset can be paired and
connected.
5.
Why can’t I hear the sound on the headset?
a)
Make sure the headset has been switched on;
b)
Make sure the volume is not too low or muted;
c)
Make sure the headset connects with the mobile phone correctly;
d)
Make sure the distance between the headset and the cell phone is in the
available Bluetooth range.
6.
Why can’t I hear the sound clearly on the headset?
a)
Make sure the mobile phone is in the strong signal area;
b)
Make sure the headset is in the available range of this product.
7.
Why the pause/play, last/next song not function when playing music?
Make sure your Bluetooth device supports AVRCP (Audio/Video Remote
Control profile)
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