11
PEARLabel® 400iXL UsER’s GUidE
troubleshooting
Checking the status of indicator lamp lights
Lamp Status
ON
OFF OFF
The power is ON and the printer is ready to operate
ON
ON
OFF
The printing is feeding or printing
ON
OFF
ON
The printing is cutting
ON-
Blink
OFF OFF
Error status
Message on Computer Screen: Follow Instructions
ON-
Blink
OFF OFF
Error Status: No Message Appears on Computer Screen
Physical Printer Problem: Turn off the printer and check to make
sure the tape, ribbon and cover are all secure. If error remains,
unplug the adapter and reconnect. If error continues contact
K-Sun® Corporation Customer Support Center.
OFF
The Power is OFF. Check the adapter connection and turn on the power.
OFF
ON
ON
Supply ribbon or supply cartridge have run out of supply.
ON/OFF
FEED
CUT