Troubleshooting
Operating Manual
42
k1evo821 - 201606
Kaba mechatronic cylinder surface
Round profile
9
Troubleshooting
This chapter provides important information for analysing errors and troubleshoot-
ing.
9.1
Error analysis
Symptoms
Possible causes
Measures
The use of a master or User key
is confirmed via acoustic sig-
nals by the components
Flashes
9 x
1
– Battery "Low"
(V4 FW 42.XX)
– Replace the batteries
The use of a master or User key
is confirmed via acoustic sig-
nals by the components
2 x long – Battery "Low"
(V3 FW 31.XX/32.XX)
– Replace the batteries
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
1 x very
long
– Alarm — Battery "Empty"
– Replace the batteries
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
8 x
short
– Self-test could not be completed.
– Check or replace the locking unit
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
4 x
short
– Key not programmed
– Outside the time window
– Program Key
– Check time profiles
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
1 x long
1 x
short
1 x long
– Internal clock in component has
failed
– Check programming and clock
time
User key cannot be pro-
grammed
– 4000 media or groups already pro-
grammed in the e-module
– Faulty Key
– Not the correct technology
– Contact customer service
Master Key cannot be pro-
grammed
1 x
short
– E-module already programmed
– Carry out INI reset for e-module
Key:
1
The actuator subsequently opens