Error correction
k4evo707en-2012-07
79
9 Error
correction
9.1 During
installation
9.1.1
The Compact Reader is not recognized by the host system
Check the settings for the addresses on the Compact Reader and parent control unit
Check RS-485 terminating resistors
Check the cabling
9.1.2
The Compact Reader does not read correctly
Check whether the correct customer badge was used when the equipment was put into
operation
Check whether the media being used and their media application have been parameterized
appropriately in the host system
Check whether the slide switch is set correctly for antenna adaptation
9.2 During
operation
9.2.1
The Compact Reader is not or is only temporarily recognized by the host system
Check whether the user has changed anything on the system
Check whether new sources of interference (hubs, cash dispensers, or other safety equipment)
have been installed or replaced
Check whether cabling has been changed
Check whether the configuration of the access point has been changed in the host system
9.2.2
The Compact Reader does not read correctly
Check whether the user has changed anything on the system
Check whether new sources of interference (hubs, cash dispensers, or other safety equipment)
have been installed or replaced
Check whether cabling has been changed
Check whether the reading error has been caused by incorrect handling of a badge. Check
whether the users have been instructed on how to use badges and readers correctly.
Check the position of the badge and its distance from the registration unit
Check whether the media being used and their structure have been parameterized
appropriately in the host system
9.2.3
Time-related sequence of the access point control system is not correct
Check whether the configuration of the access point has been changed in the host system
Check the DIP switches in the Compact Reader
After a factory reset, check whether the data from the control unit has been downloaded to the
Compact Reader again
Check whether the times desired have been defined in the host system
Check whether cabling has been changed
