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English
Frequently Asked Questions
Q. There is no picture on the screen?
A. Ensure the power cable, HDMI cable is connected
correctly. Ensure your TV source option is selected
correctly to display the Smart MediaPlayer
+
. If there is
still no response, disconnect then re-connect the power
cable.
Q. The Smart MediaPlayer is not responding?
A. It may be loading various tasks. Press the Active
button on the remote control, Select the running apps
and press Up arrow key to close it.
Q. Why can’t I get to the option I’m trying to select with
the remote?
A. Switch to “Mouse” mode for some apps to try and
utilize its functionality – keep in mind that some apps
are purely designed for touch screen operation and may
not function at all on the Smart MediaPlayer
+
. You may
want to try connecting an external mouse, keyboard or
joystick to achieve optimum operation.
Q. The audio is out of sync with the video?
A1. If you have a delay that is consistent regardless of the
file, you can manually adjust the delay by following
these steps:
• Open any video that has audio playing
• Bring up the on-screen-display and select the audio
options
• Select Audio offset and then adjust the audio until
the delay is corrected
Summary of Contents for Smart
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