Kajeet Mobile Broadband USB Modem, User Manual

Page 1: ...nt Select services and features that are specific to Sprint such as Sprint ID Sprint TV Sprint Zone TeleNav GPS Navigator Sprint Mobile Wallet Sprint HotSpot and voice mail to text capability Customer service information phone numbers and or websites for Sprint Warranty information warranty terms are provided with device For questions regarding your device or service please have your administrator...

Page 2: ......

Page 3: ...Using the USB Modem 5 2A Installing the Software 6 Installing the Software on a Windows Computer 6 Installing the Software on a Mac Computer 9 2B Using Your USB Modem 11 Starting the Windows Software 11 Starting the Mac Software 11 Activating Your USB Modem 12 Using the USB Extension Cable and Laptop Clip 13 Viewing the User Guide 14 Removing the USB Modem 15 Contacting Sprint Customer Service 15 ...

Page 4: ...pecifications 24 Software Specifications 25 Environmental Specifications 26 Mechanical Specifications 27 3B Regulatory Information 28 Regulatory Notices 29 Patents 31 Trademarks 31 Copyright 31 Limitation of Liability 32 Additional Information and Updates 32 3C Important Safety Information 33 Important Notice 33 Safety and Hazards 34 3D One Year Limited Warranty 36 ...

Page 5: ...B Modem Thank you for purchasing a Sprint Mobile Broadband USB modem This USB modem offers more freedom than ever before No wires no cables just access to your data when you need it The power of the Internet is truly at your fingertips ...

Page 6: ...dem package contents The second section page 5 guides you through the steps required to install your Sprint Mobile Broadband USB modem and the Windows or Mac software describes how to start the software once it is installed and explains how to use the laptop clip and an optional memory card with your USB modem The third section page 21 lists the technical specifications regulatory and important sa...

Page 7: ...Section 1 Introducing the Sprint Mobile Broadband USB Modem ...

Page 8: ...s section introduces your Sprint Mobile Broadband USB modem and describes what is included with your USB modem Your Sprint Mobile Broadband USB Modem The Sierra Wireless 598U USB modem is a dual band wireless USB modem It enhances the functionality of your mobile computing devices by adding wireless connectivity to the Internet Your Sprint Mobile Broadband USB modem fits into a USB slot available ...

Page 9: ...to your Windows or Mac computer Package Contents Your Sprint Mobile Broadband USB modem package contains the following components 䢇 Sprint Mobile Broadband USB modem by Sierra Wireless Model 598U 䢇 Get Started guide this document 䢇 USB extension cable with laptop clip Note To get the latest drivers and software visit www sprint com downloads Note To meet FCC regulatory requirements use only the su...

Page 10: ... in your computer store the USB modem in a safe place 䢇 Remove the USB modem before storing or transporting your computer 䢇 When inserting or removing the USB modem always grip it by the sides rather than the end as this prevents damage to the USB modem 䢇 Do not use the USB modem with a handheld computer it is designed only for notebook or desktop computers running Windows Vista Windows XP or Mac ...

Page 11: ...Section 2 Installing and Using the USB Modem ...

Page 12: ... and configure the USB modem to use your account For complete instructions see the user guide Installing the Software on a Windows Computer System Requirements The Sprint Mobile Broadband USB modem is supported on 䢇 Windows Vista 䢇 Windows XP with Service Pack 2 or later To install and run the USB modem and accompanying Sprint SmartViewSM software on a Windows computer you will need one USB slot N...

Page 13: ...f your laptop s screen see page 13 Note Windows Vista users You must log in with administrative privileges to install the software and drivers Windows XP users You may need to log in with administrative privileges depending on your Windows configuration As part of the installation process you may be prompted to restart your computer save any open documents WARNING If your computer s USB slot is ve...

Page 14: ...s Explorer browse to the entry under My Computer and run AppLaunch exe or if you re running Windows Vista in the AutoPlay window click Sprint SmartView Installation to start the wizard 5 In the installation window click Next 6 Read the License Agreement and select IacceptthetermsintheLicenseAgreement to agree to the terms Click Next A series of dialog boxes guides you through the installation 7 Us...

Page 15: ...than 10 4 then you must upgrade to version 10 4 or newer contact an Apple reseller an Apple retail store or visit www apple com store To install and run the USB modem and accompanying Sprint SmartView software on a Mac computer you will need one USB slot Installing the Software and Drivers 1 If your USB modem has not yet been activated ensure you are in the network coverage area not roaming 2 Remo...

Page 16: ... Install on window click Install 8 If a window appears prompting you for your password enter your Mac password and then click OK 9 In the window with the message that you will have to restart your computer click ContinueInstallation 10 After the Applications window is displayed click Continue 11 In the Install Succeeded window click Restart 12 After your computer restarts proceed to Starting the M...

Page 17: ...ide page 14 Removing theUSB Modem page15 Contacting Sprint Customer Service page 15 Troubleshooting page 16 Starting the Windows Software 䊳 Double click the program s icon on your desktop or Select Start All Programs Sprint SprintSmartView Proceed to Activating Your USB Modem on page 12 Starting the Mac Software If the Sprint SmartView software has not started automatically 䊳 In Finder choose Go A...

Page 18: ... display Preparing services Please wait If activation is successful Sprint SmartView will then display Ready Sprint Mobile Broadband after which you are ready to connect to the network Proceed to Viewing the User Guide on page 14 If activation was not successful a message window is displayed For instructions on activating your USB modem see the user guide see Viewing the User Guide on page 14 Use ...

Page 19: ...s 1 Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off 2 Slide the USB modem into the laptop clip 3 Connect the extension cable to the USB modem 4 Insert the other end of the extension cable into the USB slot of your laptop When the USB modem and the cable are properly connected the LED indicator is lit blue or blinking amber t...

Page 20: ...top screen as shown in the photo below Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software 䊳 In Windows select Start AllPrograms Sprint SmartView Users Guide or On your Mac desktop double click SprintSmartViewUserGuide PDF ...

Page 21: ...sStorageDevice entry for the memory card or 䡲 On your Mac eject the drive 3 Remove the USB modem from your computer s USB slot by gripping both sides of the USB modem and pulling straight out Contacting Sprint Customer Service You can reach Sprint Customer Service by 䢇 Logging on to your account at www sprint com 䢇 Calling us toll free at 1 888 211 4727 personal use or 1 800 927 2199 business use ...

Page 22: ...e LED indicator is off Ensure the following 䢇 The USB modem is properly inserted 䢇 The computer is turned on and not in suspend mode Windows or sleep mode Mac No service is available The LED indicator is off Try the following 䢇 Reorient your computer 䢇 If you are inside a building or near a structure that may be blocking the signal change the position or location of your computer 䢇 Check with Spri...

Page 23: ... card as a removable storage device Your USB modem supports memory cards up to 32 GB capacity Inserting the Memory Card microSD 1 Gently flip open the tab labelled microSD on the side of the USB modem 1 2 Hold the USB modem with the Sprint label facing up 3 Gently insert the memory card printed side up into the slot on the side of the USB modem 2 until the memory card clicks into place If your mem...

Page 24: ...n and then release it should partially pop out of its slot as shown in the photo 4 Remove the memory card and store it in a safe place 5 Close the tab over the microSD slot of the USB modem Note Formatting erases all the data on the memory card after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the memory card Note The memory...

Page 25: ...ant Connection Information 䢇 To avoid loss of data DO NOT remove the memory card while files are being accessed or transferred 䢇 DO NOT turn off or restart your computer or put it into standby mode while using a memory card Doing so will result in loss or damage of data ...

Page 26: ......

Page 27: ...Section 3 Technical Specifications Regulatory and Safety Information and Warranty ...

Page 28: ...pecifications of your Sprint Mobile Broadband USB modem LED Operation Your USB modem has two LED indicators They operate as follows LED State of LED Indicates Off The USB modem has no power The USB modem may not be completely inserted into the computer the computer may be turned off or in suspend mode Windows or sleep mode Mac which powers down the USB modem or you have disabled the USB modem thro...

Page 29: ...USB modem from obtaining service Amber not blinking An error has occurred Remove the USB modem and reinsert it Off No service is available If this state persists try the following 䢇 Try reorienting your computer 䢇 If you are inside a building or near a structure that may be blocking the signal change the position or location of your computer 䢇 Check with Sprint a network or account problem may be ...

Page 30: ...Approvals Compliant with IS 2000 Release 1 0 CDMA 1X IS 707 A Data IS 856 CDMA 1xEV DO IS 866 IS 878 IS 890 CDMA Development Group FCC ID N7NU598 Industry Canada ID 2417C U598 Voltage 5 0 Vdc from USB slot Current Maximum 600 mA from USB port Typical data call current talk mode 300 mA 1X 390 mA 1xEV DO Standby 55 mA 1xEV DO IS 2000 hybrid mode Transmitter power 250 mW 24 dBm average Transmit PCS 1...

Page 31: ...MHz GPS 1575 42 MHz Channel spacing 1 25 MHz Frequency stability 150 Hz Position Location Mobile Station based Data service IS 707A Mobile IP Supported SMS IS 637 Not supported FAX Not supported OMA DM Supported OTASP IS 683A IS 683B IS 683C Not supported OTAPA Not supported PRL preferred roaming list Supported Authentication Supported ...

Page 32: ...Not supported Operating temperature 20 to 55 C Storage temperature 40 to 85 C Humidity 95 non condensing Vibration Random vibration 10 to 1000 Hz nominal 6G RMS in each of 3 mutually perpendicular axes Test duration of 60 minutes for each axis for a total test time of 3 hours non operating Drop 1 m on concrete on each of 6 faces 2 times ...

Page 33: ...Specifications Section 3A Technical Specifications 27 Mechanical Specifications Dimensions W x L x H 24 mm x 74 mm x 12 mm Power button Not supported Headset jack Not supported LED Amber blue ...

Page 34: ...r information Note This USB modem is approved for use in normal size laptop computers only typically with 12 or larger display screens To comply with FCC RF exposure requirements this modem should not be used in configurations that cannot maintain at least 12 mm 0 5 from users and bystanders For example this modem should not be used in certain laptop and tablet computers and configurations where t...

Page 35: ...1998 Guidelines forlimiting exposureto time varying electric magnetic andelectromagneticfields up to 300 GHz FCCID N7NU598 CAUTION The 598U USB modem must be 1 2 cm or more from users during operation to satisfy FCC RF exposure requirements The 598U USB modem has been tested for compliance with FCC IC RF exposure limits in the laptop computer s configurations with horizontal and vertical USB slots...

Page 36: ...e equipment and receiver 䢇 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 䢇 Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the condition that this device does not cause harmful interference CAUTION Any changes or modifications not expressly approve...

Page 37: ...COMM 3G This product is manufactured or sold by Sierra Wireless Inc or its affiliates under one or more patents licensed from InterDigital Group Trademarks Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners Sierra Wireless the Sierra Wireless logo and the red wave design are trademarks of Sierra Wireless Windows is a registered trademark of Microso...

Page 38: ...Y SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product regardless of the number of events occurrences or...

Page 39: ...odem by Sierra Wireless 598U USB modem CDMA modem are used in a normal manner with a well constructed network they should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party including but not limited to personal injury death or loss of property SPRINT SPECTRUM L P accepts no responsibility for damages of any kind res...

Page 40: ...is equipment Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem in any aircraft whether the aircraft is on the ground or in flight In aircraft the Sprint Mobile Broadband USB modem by Sierra Wireless 598U USB modem MUST BE POWERED OFF When operating it can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle sh...

Page 41: ...Important Safety Information Section 3C Important Safety Information 35 ...

Page 42: ...oduct or b replace the Product with a new or rebuilt unit which unit may use refurbished parts of similar quality and functionality provided that the defective Product is returned to a Vendor authorized service center for the Product transportation charges prepaid and is accompanied by written proof of purchase in the form of a bill of sale or receipted invoice indicating that the Product was purc...

Page 43: ...E ORIGINAL OWNER OF THE PRODUCT MAKE ANY OTHER REPRESENTATIONS WARRANTIES OR CONDITIONS OF ANY KIND EXPRESS OR IMPLIED OR STATUTORY WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE This warranty gives you specific rights and you may also have other rights which vary from jurisdiction to jurisdiction Some jurisdictions...

Page 44: ...he Product was not designed or contemplated b modifications alterations combinations or enhancements of the Product not created by Vendor c any third party defined feature that Vendor incorporates into the Product at the request of such third party or e your failure to install any corrections or enhancements made available by Vendor that maintain equivalent or better functionality and performance ...

Page 45: ......

Page 46: ...131009 rev 1 1 ...