Kalamazoo K-SMOKE-42-R-PW Use And Care Manual Download

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Kalamazoo Outdoor Gourmet Stainless
Steel Products Warranty

This warranty covers the replacement of parts for the Kalamazoo Smoker Cabinet when
purchased from Kalamazoo Outdoor Gourmet or an authorized dealer under the terms and
limitations listed below (I. through III.). This warranty covers the listed parts against defects
or failure under normal usage. In limited situations, and only at the discretion of Kalamazoo
Outdoor Gourmet, repair labor may be included under warranty.

I. Limited Lifetime Warranty

All fabricated stainless steel components are warranted against structural deterioration and corrosion due to
defects in materials and workmanship. Discoloration is a natural reaction of stainless steel to heat and is not
covered. Surface rust can result from acid rain and environmental chemicals and is not covered.

II. Limited One-Year Warranty

All other parts, including door seal gaskets and the brass ball valve.

III. Limitations & Exclusions

BBQ Guru system components included with the Kalamazoo Smoker Cabinet are covered by the BBQ Guru
Warranty Policy. These products are not included in the Kalamazoo Outdoor Gourmet Stainless Steel Products
Warranty. The Kalamazoo Outdoor Gourmet Stainless Steel Products Warranty applies only to the original,
registered owner and may not be transferred. This warranty shall not apply to damage resulting from abuse,
accident, natural disaster, power surges or loss of electrical power to the product for any reason, alteration,
improper installation, improper operation, or improper repair or service of the product.
This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. This warranty is in lieu of all other warranties, expressed or implied, and all
other obligations or liabilities related to the sale or use of Kalamazoo Grill products.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
Damaged or defective parts covered under our warranty will be replaced with the same or similar part at our
discretion.
Damaged or defective parts or products covered under warranty, must be returned to Kalamazoo Outdoor
Gourmet at our request. You have the option to complete the parts exchange in one of two ways: You may
request that we ship you the replacement part, for which you will be charged and then refunded once we
receive the old part from you. Or you may ship us the old part, and we will then ship the replacement part at
no Shipping charge. Charges for the old/images/uploads/dimensions/replaced part are refunded to you at the
same rate as is calculated for Kalamazoo Outdoor Gourmet to ship the new part.
If you happen to encounter an issue with your warranted Kalamazoo Outdoor Gourmet product, our team
of Client Service experts are dedicated to resolving your issue as swiftly as possible. In order for our Client
Services team to better assist you, please ensure we have your current contact and product information. To
update your contact information call 888.566.1363 or email customerservice@kalamazoogourmet.com.