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9.
The fire or any of its components can only be sent for inspection or servicing by prior
agreement. Such a consignment must be accompanied the dated proof of purchase.
10.
A dated proof of purchase) must also be presented in the case of an on-site
intervention by Kalfire during the warranty period (only in the Benelux countries,
Germany and France).
11.
In the case of an on-site service visit outside of the warranty period, all parts, labour
and travel expenses are to be paid by the customer.
The warranty is not applicable in the following cases:
1.
If the warranty terms (detailed in the previous points) are not complied with, in full or
in part.
2.
If any modifications are made to the appliance without the specific authorisation of
Kalfire.
3.
If the owner of the fire is not the original buyer.
