133
EN
In normal combustion, the flame should have a tapered shape, compact, with character “lively” and with the tips tend
to be vertical or crushed towards the back of the firebox. You have to have the feeling that the flame is pulled upwards.
PROBLEM
POSSIBLE CAUSE
REMEDY
The flame thickens
at the base and the
tip has not pulled
upwards.
1. Bad regulation that
determines:
• Too full of pellets
• Low fan speed
2. The duct is obstructed or there
are pressures that hamper the
smooth evacuation of fumes
1. Define the adjustment of the Hydro Insert
2. Clean the smoke duct and check the pressure
switch that measures the proper depression of
the chimney
Flame swollen and
bursting with color
from orange to yellow
with dark tips
1. Combustion wrong
2. Flame oxygen deficient
1. Define the adjustment of the Hydro Insert
2. Make sure the air duct up to the brazier is not
obstructed
3. Contact your Authorized Assistance Center
Check for proper combustion of the shape and color of the flame
All repairs must be carried out exclusively by a specialised technician, with the Hydro Insert
completely cold and the electric plug pulled out. Is prohibited from any unauthorized modifica-
tion to the device and the replacement of parts with other non-original. The operations marked
in bold type must be carried out by specialised personnel.
Problems and solutions
PROBLEM
POSSIBLE CAUSE
REMEDY
Pellet not being fed
into the combustion
chamber.
1. Pellet hopper empty
2. Feeder screw blocked by
sawdust
3. Reduction motor defective
4. Defective electronic board
5. One of the thermostats with
manual reset has tripped or the
microswitch for extraction does
not work
1. Refill pellet hopper
2. Empty the hopper and manually free the
feeder screw of sawdust
3. Replace reduction motor
4. Replace electronic board
5. Reset on the back of the Hydro Insert the safety
thermostat after verifying the cause
The Hydro Insert does
not run
1. Plug out of place
2. Lack of electricity supply
3. Parameter suction power to
change
4. Pellet or water sensor in
lockout
5. Fuse blown
6. Obstruction of nests or
foreign bodies in the chimney or
fireplace
1. Check the correct position of the sparkplug
in the grate
2. Check that the electric socket is plugged in
and that the main switch is in position “I”
3. Contact your Authorized Assistance Center
4. Wait for the cooling of the pellets or water tank
and turn on the Hydro Insert
5. Replace the fuse
6. Remove all foreign matter from the chimney
or flue outlet of the barrel. It is recommended
that the intervention of a chimney sweep
Anomalies related to the scope mechanical or electronic
Summary of Contents for Cloe 17B
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