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103

EN

Any inconvenience and solutions

Given that all stoves are tested in their parts handling and work and therefore are delivered in 
perfect physical condition and operation, it should be remembered that the transport, unloading, 
handling, misuse or poor maintenance, can be causes of drawbacks. The main problems may be 
solved by reading the table below. If after doing as hereinafter described the problem is not re-
solved, contact your authorized service center.

Problems and solutions

All repairs must be carried out exclusively by a specialised technician, with the 

stove completely cold and the electric plug pulled out. Is prohibited from any 

unauthorized modifi cation to the device and the replacement of parts with other 

non-original. The operations marked in bold type must be carried out by specia-

lised personnel.

PROBLEM

POSSIBLE CAUSE

REMEDY

Display off and 
buttons are not 
working

1. Power failure in the net-
work
2. Switch back off
3. Display defective
4. Fault in the connection of 
the display with the card
5. Fuse board interrupted
6. Card defective

1. Check that the power cord is connected
2. Use the switch back to operate it
3. Unplug the stove from the power outlet 
for about one minute and then turn on. If 
the problem persists, contact an authorized 
service center
4. Check that the display and board are 
properly connected. Contact your author-
ized service center

5. Contact an authorized service center

6. Contact an authorized service center

Remote ineffi cient

1. Too far from the stove
2. No batteries in the re-
mote
3. The remote control is 
broken

1. Move closer to the stove
2. Check and change the batteries
3. Replace the remote control

Failure to ignite
the stove

1. Excessive accumulation 
of ash in the grate
2. Incorrect ignition proce-
dure

1. Clean the grate
2. Repeat the ignition procedure. 

If 

the problem persists, contact your 

authorized service center

Smoke comes 
from the grill

1. Accidental electrical 
blackout

1. In case of ignition phase interrupted 
and momentary interruption of the fan, can 
occur slight amount of smoke

Hot air fan is not 
working

1. The stove has not yet 
been heated

1. Wait until the conclusion of the ignition 
cycle.
Arrived in temperature, the fan will start 
automatically. If the problem persists, 
contact your authorized service center.

Summary of Contents for Paola 13-13D

Page 1: ...USER MANUAL Paola 13 13D Chiara 15 15D Insert Stoves Instructions for the correct use and maintenance of your Kalor wood pellet stove Distribution and warranty in Ireland by...

Page 2: ...port a nationwide network of Authorised Technicians who are specially trained on Kalor wood pellet stoves and boilers This ensures that your stove can be correctly installed commissioned maintained an...

Page 3: ...itten therein Be very careful when moving the ceramic details where present Check the precise flatness of the pavement where the product will be installed The wall where the product will be placed mus...

Page 4: ...e The Rules of Construction Products CPR Construction Products Regulation No 305 2011 regarding the construction world For installations in Italy please refer to UNI 10683 98 or following changes For...

Page 5: ...non original replacement parts Exceptional events Use only wood pellets Keep store the pellets in a cool dry place Never pour pellets directly on the hearth The Insert must only be fed with quality 6...

Page 6: ...ommend extreme caution when operating in particular Do not touch the Insert body and the various components do not approach the door it could cause burns Do not touch the exhaust fumes Do not perform...

Page 7: ...pen the glass door of the pellet Insert while the Insert is in operation The Insert must be connected to an electrical system equipped with an earthing conductor in accordance with regulations 73 23 a...

Page 8: ...ipe 66 840 647 610 internal dimensions 700 internal dimensions 150 590 40 662 840 42 610 689 100 Channeling where present TOLLERANZE GENERALI DI LAVORAZIONE DIMENSIONI LINEARI 0 15 0 05 3 2 0 1 DIMENS...

Page 9: ...ty Kg 22 22 Diameter smoke outlet tube mm 80 80 Diameter air intake mm 50 50 Nominal voltage V 230 230 Nominal frequency Hz 50 50 Power consumption max W 320 320 Nominal Power consumption W 115 120 In...

Page 10: ...ed must be strong enough to take its weight Keep a minimum distance of 5 cm between the covering and the fireplace insert If walls are flammable maintain a minimum distance of 20 cm at the rear of 40...

Page 11: ...ouble walled stainless steel smooth on the inside fixed to the wall Flexible stainless steel pipe must not be used At the bottom of the flue pipe provide an inspection cap to allow periodic checking a...

Page 12: ...ersion and dilution of the products of combustion and in any case must be out of the reflux zone This zone has different dimensions and forms according to the angle of inclination of the roof so it is...

Page 13: ...rt pedestal first you have to fix it to the floor and choose the height of the legs If you install the lateral load it is advisable to keep the minimum size so as not to have the loading entrance too...

Page 14: ...wood is therefore obtained a natural fuel with high yield The use of expired pellets or any other unsuitable material can damage parts of the Insert and impair proper operation this can lead to the te...

Page 15: ...imum distance 3 meters maximum distance with a curve 3 0 7 2 3 meters It is possible to divide the air through the front door When the door is open the air will come out from the front and when the do...

Page 16: ...d Foto 3 4 The male of the air door microswitch strap A must be connected to the female that goes to the electronic board B Connect the female of the strap of the air door microswitch C with the male...

Page 17: ...surfaces The brazier should be cleaned before each starting Control Panel Button is used to switch on and or off the Insert and to exit programming Buttons and are used to adjust temperature for displ...

Page 18: ...fume extractor and the cochlea engine are active FIRE PRESENT In this phase of the ignition process the Insert starts loading the pellets into the brazier The fume extractor and the cochlea engine are...

Page 19: ...r for cleaning the Insert and the flue ALAR 4 FAN FAILURE Smokes extractor blocked or broken Contact an Authorized Assistance Center ALAR 5 NO LIGHTIN The Insert cannot start up This is the first ligh...

Page 20: ...select whether or not to activate the thermostat on off which allows you to program the automatic ignition of the Insert Once the thermostat is activated deactivated press button 4 OFF and continue s...

Page 21: ...off 16 thursday prog 2 on off 17 friday prog 2 on off 18 saturday prog 2 on off 19 sunday prog 2 on off 20 start program 3 hour 21 stop program 3 hour 22 monday progr 3 on off 23 tuesday progr 3 on of...

Page 22: ...the thermostat It spossibletosettwo operatingrangesdelimited by the times set according to the following table where the OFF setting tells the clock to ignore the command The weekly programmer has 4...

Page 23: ...SATURDAY PROGR 1 on off 02 03 10 SUNDAY PROGR 1 on off PROGRAMME 2 menu level selection meaning possible values 03 03 11 START PROGRAM 2 activation time time OFF 03 03 12 STOP PROGRAM 2 shut off time...

Page 24: ...OFF To activate this feature press Then press SET 3 to access it STAND BY function is set by default to OFF 1 on the display you will see STAN BY MODE ON Press SET 3 to confirm and then OFF 4 to leav...

Page 25: ...the brazier ends You will then read the words no pellet on the display and the stove switches off Press the key On Off to reset the alarm Wait until the cooling phase is completed Clean the brazier an...

Page 26: ...s inside the tank the manual reset pellets safety thermostat generates an alarm ALAR SIC FAIL interrupting the operation of the chimney insert the restoration must be performed by the customer manuall...

Page 27: ...e Door gasket ash Internal parts Flue pipe Electromechanical components The Insert requires a simple and thorough cleaning in order to ensure a more efficient performance and smooth operation While cl...

Page 28: ...parts with wet rags when the unit is in operation or hot to prevent thermal shock to the paint which may cause it to detach Do not use abrasive or aggressive products or materials Clean with damp cot...

Page 29: ...trol panel display light up it could mean that the service fuse needs replacing On the rear of the Insert there is a fuse holding compartment which is located underneath the supply socket With a screw...

Page 30: ...e back plate up Rotate the plate towards the front of the insert Use a vacuum cleaner to clean the walls of the combustion chamber Use a tool to clean the exchange pipes by removing all the combustion...

Page 31: ...tions be sure that all parts of the Insert are cold be sure that the ashes are completely cold be sure that the general switch is in the OFF position be sure that the plug is pulled out of the socket...

Page 32: ...C N Cn16 CONSOLLE E ACCESSORI AGGIUNTIVI ONDE CONVOGLIATE 12V GND H Cn22 GROUND Voltage 230V COCHLEA Resistance ALF ALM ALC ALF Thermostat general safety ALC Pressure switch ALM Safety micro switch SC...

Page 33: ...upted 6 Card defective 1 Check that the power cord is connected 2 Use the switch back to operate it 3 Unplug the stove from the power outlet for about one minute and then turn on If the problem persis...

Page 34: ...lose the drawer ashtray 10 Perform periodic cleaning 11 Check the operation of the extractor flue 12 Contact an authorized service center 13 Make sure the place of stowage pellet and replace it with a...

Page 35: ...the level in the parameter relative to the speed of the fan exhaust fumes Contact your Authorized Service Center 7 Check the quality of the pellets Contact your Authorized Service Center 8 Increase t...

Page 36: ...oreign objects 7 Close the door or replace the gaskets with original 8 Change the type of pellet recommended by the manufacturer Sometimes depending on the type the stage of adjustment of the paramete...

Page 37: ...e can only take place following the unquestionable decision by the manufacturer in special cases 3 The Company declares no responsibility for any damage that may directly or indirectly result in perso...

Page 38: ...108 EN NOTES Cod 001112...

Page 39: ...cturer It is very important to understand that any and all warranty claims may be rejected should your stove boiler not be commissioned by one of our Authorised Technicians See below for further detai...

Page 40: ...Wood Pellet Stoves ie Newport Co Mayo Ireland Tel 086 012 7744 Email info woodpelletstoves ie Web www woodpelletstoves ie...

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