Kalor QUADRA 12D, User Manual

46

EN

Alarm signals

In the event of a working defect, the system informs the user about the type of failure occurred.
The following table summarises the alarms, kind of problem and possible solution:

Regular checks should be carried out by the user, who should only contact the Authorized 

Assistance Center if no solution is found.

Display

Kind of problem

Solution

ALAR 1

BLACK OUT

There is no power supply

As soon as the power supply is back, the Stove starts a coo-
ling cycle. After completing the cycle it starts working auto-
matically

ALAR 2

PROBE

EXHAUST

The smokes sensor is broken or not con-
nected to the pcb

Contact an Authorized Assistance Center

ALAR 3

HOT

EXHAUST

Smokes temperature too high

Switch off the Stove, allow it to cool down and perform ordi-
nary cleaning. If the problem persists, contact an Authorized 
Assistance Center for cleaning the Stove and the flue

ALAR 4

FAN 

FAILURE

Smokes extractor blocked or broken

Contact an Authorized Assistance Center

ALAR 5

NO

LIGHTIN

The Stove cannot start up
This is the first light-up

Fill in the tank with pellets
Start up again

ALAR 6

NO

PELLET

The pellet Stove switched off while 
working

Fill in the tank with pellets

ALAR 7

SAFETY

THERMAL

The water temperature exceeds 90°C. 
The circulating pump is blocked or there 
is no water in the hydraulic system

Check the power supply on the pump.
Check limestone does not block the pump impeller

ALAR 8

FAILURE

DEPRESS

Obstructed flue

Clean the flue or check there are no obstructed grids near the 
smokes exhaust

ALAR B

ERROR

TRIAC

COCLEA

The cochlea loads too much pellet

Contact an Authorized Assistance Center

ALAR C

PROBE
WATER

Water probe faulty

Contact an Authorized Assistance Center

ALAR D

HOT

WATER

Water temperature too high

Allow the Stove to cool down. If the problem persists, con-
tact an Authorized Assistance Center and have the hydraulic 
system checked

ALAR E

PRESS

WATER

Water pressure too high

Allow the Stove to cool down. If the problem persists, con-
tact an Authorized Assistance Center and have the hydraulic 
system checked

SERV

The Stove has worked for 1300 hours. 
Supplementary maintenance required

Contact an Authorized Assistance Center