Kalor QUADRA 12D, User Manual

59

EN

The stove does not 
turn on automatically

1. The tank is empty.
2. The resistance does not reach 
the temperature
3. Resistance damaged
4. The pellet drops
5. Screw motor defective
6. The grate is not in place or is 
dirty
7. Obstruction of nests or foreign 
bodies in the chimney or fireplace
8. Check operation of the glow 
plug
9. The ash drawer is not closed 
properly
10. Clogged flue and chimney
11. Smoke extractor not working
12. Temperature sensor defective
13. Pellet wet

1. Fill the tank with pellets
2. Check the electrical wiring and fuses, replace if the 
resistance is broken
3. Replace the resistance
4. It is recommended to unplug the power supply 
before:
- check that the pellet is not caught in the chute
- check that the cochlea is not blocked by dirt
- check the seal of the pellet-door

5. Contact an authorized service center

6. Check that the hole in the brazier matches the glow 
plug, clean brazier
7. Remove any foreign body from the chimney or flue 
pipe
8. Make sure that there is power. Replace the spark 
plug if burned
9. Close the drawer ashtray
10. Perform periodic cleaning

11. Check the operation of the extractor flue
12. Contact an authorized service center

13. Make sure the place of stowage pellet and replace 
it with a handful of dry pellets

Lock the stove.
Pellets not being fed 
into the combustion 
chamber

1. The tank is empty
2. The cochlea is no pellet
3. Technical problem of the coch-
lea
4. Reduction motor failure
5. Electronic board faulty

1. Load the pellets in the tank.
2. Fill the tank and proceed as instructed before igni-
tion stove
3. IT IS RECOMMENDED to unplug the power supply 
before:
- empty the thank and manually free the auger from 
obstructions (sawdust)
- release the slide from obstructions
- remove the dust accumulation of pellets in the bot-
tom of the tank

4. Replace the reduction motor
5. Replace the electronic board

The stove runs for a 
few minutes and then 
turn off

1. Lighting cycle not completed
2. Temporary failure of electricity
3. Probes fumes defective or bro-
ken or not inserted

1. Re-run power
2. Re-run power

3. Check and replace sensors

Fume extraction fan 
does not stop

1. The stove has not yet cooled

1. Allow the stove to cool. Only after cooling fan will 
stop.

 If the problem persists, contact your author-

ized service center