20
Trouble Shooting Guide
Problem
Possible Reason
Solution
Difficulty closing the
safety locking lid
• Gasket not positioned
properly
• Push rod jammed by
float valve
• Ensure that gasket is in
position properly
(see page 8)
• Push the rod gently and
try again
Difficulty opening the
safety locking lid
• Float valve fails to fall
after steam release
• Pressure still exists within
the Pressure Express
• Press the float valve lightly
with chopstick or any thin
utensil
• Keep the steam release
valve open until all pressure
has been released
Leakage from the safety
locking lid
• No gasket fitted
• Worn gasket
• Safety locking lid not
closed and locked
properly
• Fit the gasket according to
the instructions (see page 8)
• Replace the gasket
• Clean the gasket
• Ensure that the safety
locking lid is fitted properly
(see page 8)
Leakage from float valve
• Food trapped in valve
• Float valve gasket worn
• Clean the float valve gasket
• Replace the float valve
gasket
Float valve unable to rise
• Not enough food content
and liquid to create
pressure
• Leakage from float valve
• Food trapped in valve
• Float valve gasket worn
Rice overcooked/
undercooked
• Too much or not enough
water
• Ensure rice ratio is 1 cup of
rice to 1 cup of water.
• Minimum amount of brown
rice that can be cooked is
4 cups
Meat undercooked
• Roast meat was too large
in size
• Meat needs more time
• Ensure large cuts of meat
are cut in smaller portions.
Roasts should not exceed
1kg
• Replace pressure cooker
lid and reset control dial to
a lesser setting (depending
on how much extra time is
needed between 1–3)
