Problem: I get an ‘invalid media type’ error when I attempt to access my KanguruDisk.
You need to format your KanguruDisk. See Section 2.3 for instructions.
Problem: The letter of my CD-ROM changes depending on whether or not the KanguruDisk is
inserted.
This is normal, but can be avoided if you are using Windows 95/98.
You can set a constant letter to your CD-ROM drive so that it will assume that letter whether or not the
KanguruDisk is installed. You usually want to choose the letter following the KanguruDisk. For example,
if your KanguruDisk is D:, you should set the CD-ROM to always be E:. This way when you remove the
KanguruDisk the CD-ROM will remain E: and the letter D will be skipped.
To change the letter of the CD-ROM drive under Windows 95/98, right-click on My Computer, choose
‘properties’, and then ‘device manager’. In device manager there is a list of devices, from which you
should select ‘CDROM’. Then double-click the CD-ROM drive and choose ‘settings’. In the box at the
bottom, enter the letter you wish the CD-ROM drive to assume in both the start and end drive letterboxes.
Problem: I do not have the jumper information I need for my internal hard drive.
If you have misplaced your jumper information it should be available on the manufacturer’s web site.
You can download the information, print it, and then continue with your setup (using your printout as a
reference.)
Warranty
This product carries a 1-year warranty from the date of purchase. Any claims for loss or
damage must be made to carrier directly. Claims for shipping errors should be reported
to Kanguru Solutions within three (3) business days of receipt of merchandise.
Tech Support
If you experience any problems installing your KanguruDock or have any technical
questions regarding any of our products, please call our tech support department. Our tech
support is free and available Monday thru Friday, 9am to 5pm EST.
Call 1-508-663-0105 or
Visit our website at www.KanguruSolutions.com
