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Notices and Information

Please be aware of the following points before using your Kanguru Clone

Copyright© 2015, Kanguru Solutions. All rights reserved.  

Windows XP®, Windows Vista®, Windows 7® and Windows 8® are registered trademarks of 

Microsoft Inc. Apple® and OS X® are registered trademarks of Apple Computer Inc. All other brand 

or product names are trademarks of their respective companies or organizations.

Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses 

incurred while using this product. The user himself is responsible for the copyright laws, and is fully 

responsible for any illegal actions taken.

Customer Service

To obtain service or technical support for your system, please contact Kanguru Solutions Technical 

Support Department at 508-376-4245, or visit www.Kanguru.com for web support.

Legal notice

In no event shall Kanguru Solutions’ liability exceed the price paid for the product from direct, 

indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions 

offers no refunds for its products. Kanguru Solutions makes no warranty or representation, expressed, 

implied, or statutory, with respect to its products or the contents or use of this documentation and 

all accompanying software, and specifically disclaims its quality, performance, merchantability, or 

fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, 

software, or documentation without obligation to notify any individual or entity.

Export Law Compliance

Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the 

specific Kanguru product, you warrant that you will not export, directly or indirectly, any Kanguru 

product without first obtaining the approval of Kanguru Solutions and the appropriate export license 

from the Department of Commerce or other agency of the United States Government.  Kanguru 

Solutions has a wide range of products and each product family has different license requirements 

relative to exports. 

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, 

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation. This equipment generates, uses and can 

radiate radio frequency energy and, if not installed and used in accordance with the instructions, 

there is no guarantee that interference will not occur in a particular installation. If this equipment 

does cause harmful interference to equipment off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

• 

 Reorient or relocate the receiving antenna.

• 

 Increase the Distance between the equipment and receiver.

• 

 Connect the equipment into an outlet on a circuit different from that to which the receiver is 

connected.

• 

 Consult the dealer or an experienced radio/TV technician for help.

Notices and Information

Summary of Contents for kclone-5hd-twr

Page 1: ...Kanguru Clone Tower Duplicator User Manual Copyright 2015 All Rights Reserved Model no KCLONE 5HD TWR KCLONE 11HD TWR...

Page 2: ...o revise or update its products software or documentation without obligation to notify any individual or entity Export Law Compliance Regardless of any disclosure made to Kanguru Solutions pertaining...

Page 3: ...3 Menu Diagram 12 2 2 Duplication Modes 13 2 2 1 Brief 13 2 2 2 Resize 13 2 2 3 Disk 13 2 3 Defining Copy and or Compare Functionality 14 2 3 1 Set Copy Functionality 14 2 3 2 Set Compare Functionalit...

Page 4: ...11 CMD Time Out 23 4 12 Tran Size 23 4 13 Device Info 23 4 14 System Info 24 4 15 Total Copy Count 24 4 16 Set to Default 24 4 17 Update Firmware 25 4 18 Burn In 26 5 Error Code List 27 6 FAQ 28 7 Tro...

Page 5: ...A hard drives Master Target drives can be different capacities brands and models Tool free installation 3 5 SATA drives can be connected to the duplicator without the need for trays cabling or adapter...

Page 6: ...manual Registration form Additional 2 5 to 3 5 SATA cartridge adapters sold separately Please call 1 888 526 4878 1 2 Specifications General LCD Screen 20 x 2 Characters back lit LCD Input Device 4 P...

Page 7: ...1 3 Parts and Functions Front View LCD Display Input Buttons Source Drive Bay Target Drive Bays Power button Rear View Exhaust fans VoltageAdjustment Switch Power Cable Connection Parts and Functions...

Page 8: ...ne bays with the SATA connectors facing down and into the duplicator 2 5 SATA drives must be inserted into the 2 5 to 3 5 adapter cartridge first Afterwards the cartridge can be inserted into the any...

Page 9: ...e menu system is fast responsive and easy to navigate This means fewer key presses are needed to achieve a desired action The menu system is controlled by 4 push buttons located to the right of the LC...

Page 10: ...Incorrect power will cause faulty operation It is highly recommended that you use a UPS uninterruptible power supply with the Kanguru Clone The Kanguru Clone supplies power to all drives during a clo...

Page 11: ...duplicator will start in this menu by default BRIEF COPY 0 PASS 0 FAIL Press the UP or DOWN button to navigate through the different operations within the Main menu Press the ENT button to execute an...

Page 12: ...RESIZE DISK VERIFY ERASE SETUP SET COPY SET COMPARE BRIEF IMMEDIATE HDD WIPE SKIP READ ERROR NO CAP CHECK HPA CHECK DCO CHECK BTN SOUND SHOW EXE TIME CMD TIMEOUT TRAN SIZE SET WRITE PAT DEVICE INFO S...

Page 13: ...ode is the fastest copy mode it supports the following file systems FAT FAT32 exFAT NTFS EXT2 EXT3 EXT4 HFS Note If the Master drive is not formatted in a supported file system then the duplicator wil...

Page 14: ...n menu press the UP or DOWN button to navigate to the SETUP option 2 Press the ENT button to enter the Setup menu 3 Press the UP or DOWN button to navigate to the SET COPY option The SET COPY option i...

Page 15: ...r disabled When SET COMPARE has been enabled the word COMPARE will be displayed next to each duplication mode in the Main menu DISK COMPARE 0 PASS 0 FAIL Note When you disable the SET COMPARE option t...

Page 16: ...r rate Copy or Compare in progress completed Number of targets Data remaining WARNING Do not remove any drives while duplication is in process If you want to stop the duplication process press the ESC...

Page 17: ...e Verify process The following screen will be displayed during verification VERIFY T 5 68M 0 65 248G Percentage verified Remaining data Data verification rate Number of Target drives 3 Once the verifi...

Page 18: ...ives 1 From the Main menu press the UP or DOWN button to navigate to the ERASE function ERASE 0 PASS 0 FAIL Note If you have configured the HDD WIPE option under the Setup menu then the ERASE function...

Page 19: ...change this setting Compare disabled default BRIEF RESIZE and DISK modes will not perform the Compare operation Compare enabled BRIEF RESIZE and DISK modes will perform a Compare operation Note You c...

Page 20: ...able the HDD WIPE option the system will ask you to configure the number of Wipe Cycles The Wipe operation can be run from 1 to 999 times consecutively 7x Wipe Cycles complies with the American DOD 52...

Page 21: ...rocess is performed the system will check the capacity between the Master and Target hard drive s to determine whether the capacity is the same If the capacity is different the process will be cancell...

Page 22: ...ully 4 9 Button Sound The BTN SOUND option allows you to enable or disable the audible tone that accompanies every button press Press the ENT button to change this option Button sounds are enabled def...

Page 23: ...ize settings can be set to 128KB 256KB 512KB 1MB 2MB 4MB 8MB and 16MB The default value is set to the largest available option for your model 4 13 Device Info DEVICE INFO allows you to view informatio...

Page 24: ...UP or DOWN button to navigate to the TOTAL COPY COUNT function 2 Press the ENT button to view the copy counts Total Pass 00000114 Total Bad 00000006 3 Press the any button to exit to the Setup menu 4...

Page 25: ...he UP or DOWN button to navigate to UPDATE FIRMWARE SETUP UPDATE FIRMWARE 6 Press the ENT button The system will check the Source drive for a firmware update SETUP CHECKING TARGETS 7 Once the system h...

Page 26: ...SC button to confirm your selection and return to the Setup menu 5 From the Setup menu press the ESC button to return to the Main menu 6 Press the UP or DOWN button to navigate to the mode that you wa...

Page 27: ...me information to help you understand any problems that occur during duplication Error Code Problem 11 No Error A ATA command interface CRC error B Check target speed error C Compare error D Device co...

Page 28: ...Q Can drives with different RPM speeds be cloned together A Yes the duplicator can adjust to hard drives with different RPMs Q How does the duplicator handle multiple partitions on the Master drive A...

Page 29: ...and that the bay door is completely closed The hard drive jumpers are not set in the correct position Make sure that all the hard drive jumpers are set to the Master or Cable Select position The hard...

Page 30: ...com RMA Procedure All Duplicators being serviced must be packed in the ORIGINAL PACKAGING If you do not have your original packaging you can purchase replacement packaging for 25 00 from Kanguru s Te...

Page 31: ...gal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 01 22 15 v2 0 2015 Kanguru Solutio...

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