Kanguru SonicSTOR
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2. Pull the handle towards you to remove the tray.
Disconnecting the Drive:
DO NOT remove the drive during data transfer. If the LED is flashing, then the
drive is still transferring data.
Windows ME/2000/XP users:
Click on the green
Remove Hardware
icon on
the right side of the taskbar and select the Kanguru SonicSTOR to safely remove
the drive.
NOTE:
If you do not properly remove the drive from your system, then you may
have to reboot your computer in order for the drive to be recognized again.
Windows 98SE users:
Windows 98SE does not have a safe hardware removal
utility, so you can simply unplug the drive from the USB port to remove it from the
operating system.
Troubleshooting:
1. My computer is not detecting the drive, what should I do?
First, check to make sure that drive is powered on; the connections are
tight on both the drive and the computer. Try rebooting the computer and
trying it on a different computer if one is available. If you are still having
problems, please contact our Technical Support department at 508-376-
4245 x2.
2. Is it safe to remove the Kanguru SonicSTOR when data is being
transferred to it?
No, removing the drive while a data transfer is taking place may result in
loss of data or damage to the Kanguru SonicSTOR.
3. When transferring files that are larger than 4GB I get an error saying
the drive is full but I have enough space available, what should I do?
The Kanguru SonicSTOR is preformatted to FAT32, which has a file size
limitation of 4GB. In order to copy files larger than 4GB to the drive you
will have to reformat the drive to NTFS.
