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Before you get started 

Please wait for your confirmation from us that 
your Cable (HFC) broadband service is active. 

If at any point you’re asked for your modem’s MAC 
or Serial Number, you’ll find these printed on the 
sticker found on the base of your modem. 

Summary of Contents for CG2200

Page 1: ...Cable Gateway Pro KAON CG2200 Quick Setup Guide ...

Page 2: ...ase wait for your confirmation from us that your Cable HFC broadband service is active If at any point you re asked for your modem s MAC or Serial Number you ll find these printed on the sticker found on the base of your modem 2 ...

Page 3: ...not connect successfully to the cable network Online On Modem is registered to the Cable Network and fully operational Blinking Modem is booting up Off Modem is not registered online on the cable network WiFi On 2 4GHz or 5GHz WiFi network enabled Blinking Network activity Off 2 4GHz or 5GHz WiFi disabled Eth On An ethernet device is connected to the corresponding ETHERNET port Blinking Network ac...

Page 4: ...he TEL 1 port on the back of your modem 4 Connect the supplied power cable to the 12V IN port on the back of your modem and plug the other end into an available electrical outlet Make sure the electrical outlet is turned ON 5 Wait for the POWER DS US ONLINE and WIFI 2 4G 5G lights on the front of the modem to illuminate and stop blinking If you have computers connected via Ethernet cable the corre...

Page 5: ...TEL1 TEL2 LAN4 LAN3 LAN2 LAN1 CABLE IN 12V IN RESET 1 2 3 4 Phone Cable Power Cable Ethernet Cable Coax Cable Computer Phone Handset Cable Socket Power Socket 5 ...

Page 6: ...r other WiFi device 2 View the list of available WiFi networks on your WiFi device and select the network that matches the network name on your modem s sticker 3 Enter the WiFi password exactly as printed on the sticker Your modem broadcasts 2 WiFi signals on different frequencies We recommend using the 5Ghz network to enjoy the best performance possible If your device s can t connect to the 5GHz ...

Page 7: ...ers better performance 3 On the Radio screen make sure Wireless is set to Enabled 4 Select Primary Network and then change the SSID to whatever you d like the name of your WiFi network to be 5 For security we recommend setting WPA2 Encryption to AES Change the Password to whatever you d like your WiFi password to be 6 Click Apply to finish You can now connect WiFi devices using your new WiFi setti...

Page 8: ...imply select Status Security You can change the username user ID and or password on this screen What if I forget my details If you ever forget your custom login details you can factory reset the modem to return it to the default settings However you will also lose all other custom settings so you ll need to set up your modem again Internet address http 192 168 0 1 Default username admin Default pa...

Page 9: ...d the Online light is ON your modem is upgrading its firmware You don t need to do anything simply wait for the upgrade to complete If both the US and DS lights are BLINKING but the Online light is OFF your Cable service may not be fully activated on our end Make sure you ve received a confirmation from us advising that your Cable service is active or call us for assistance We ll need your modem s...

Page 10: ...costs relating to the prepaid satchel that was sent to you You will also still be charged for the original equipment and if the original equipment has already been paid for you will not be entitled to a refund 1 4 The warranty does not apply to faults caused by any of the following Non Covered Events a any equipment not supplied by us b any interference with or modification to the equipment or a f...

Page 11: ...able quality and the failure does not amount to a major failure 1 10 This warranty is given by iiNet Limited ACN 068 628 937 of 1 502 Hay Street Subiaco WA 6008 You can contact us on 13 22 58 or via email to support iinet net au if you have any questions regarding this warranty 1 11 Latest Warranty Information http www iinet net au about legal pdf general equipment warranty pdf 2 Warranty Period P...

Page 12: ...g these instructions please give our friendly support team a call and we ll be happy to help Having trouble Westnet Support Available 24 7 1300 786 068 support westnet com au iiNet Support Available 24 7 13 22 58 support iinet net au ACN 068 628 937 ...

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