CHAPTER 6. FREQUENTLY
ASKED QUESTIONS
This chapter is devoted to questions most frequently asked by users regarding
the installation, setup, and operation of the application.
A regularly updated Knowledge Database containing answers to most frequent
questions is available at the web site of Kaspersky Lab at
http://support.kaspersky.com/anti_spam3. You can also use it to find answers
to questions that are not mentioned below. In addition, you can contact the
Technical Support service using the HelpDesk web form at
http://www.kaspersky.com/helpdesk.
Question: Why do I need a license key? Will my application work without it?
Kaspersky Anti-Spam will not function without a license key.
If you are still undecided whether or not to purchase a licensed copy of
the application, we can provide you with a temporary key file (trial key),
which will only work for two weeks or for a month. When this period
expires, the key will be blocked.
Question: What happens when my license expires?
After the expiration of the license, Kaspersky Anti-Spam will continue
operating, but its database-updating feature will be disabled. The
product will continue filtering of mail traffic, but it will be unable to filter
new spam types.
When this happens, inform your system administrator or contact for
license extension the dealer you purchased your copy of Kaspersky
Anti-Spam from or Kaspersky Lab Ltd. directly.
Question: Why regular updates are required?
Spam is a serious problem for all network users being a direct and
obvious threat to businesses. According to the latest data, the volume of
spam in the Internet is about 75-80 percents of the total mail volume
and new types of spam appear constantly. Fast response to
appearance of such unwanted message types and blocking of their
spreading requires timely updates to the content filtration databases
employed for spam filtering. New updates to the content filtration
databases are made available on the update servers of Kaspersky Lab
every 20 minutes.