KAPERSKY ANTI-VIRUS 5.0 - FOR SAMBA SERVERS, User Manual

Page 1: ...KASPERSKY LAB Kaspersky Anti Virus 5 0 for Windows Workstations USER GUIDE...

Page 2: ...K A S P E R S K Y A N T I V I R U S 5 0 F O R W I N D O W S W O R K S T A T I O N S User Guide Kaspersky Lab Ltd http www kaspersky com Revision date March 2005...

Page 3: ...PTER 4 PROGRAM INTERFACE 15 4 1 System tray icon 15 4 2 Right click menu 15 4 3 Main program window general structure 16 4 3 1 Protection tab 18 4 3 2 Support tab 19 4 4 Scanning process window 20 4 5...

Page 4: ...Backup storage 34 5 4 1 1 Work with Quarantine storage 34 5 4 1 2 Work with Backup storage 36 5 4 2 Work with reports 37 APPENDIX A FREQUENTLY ASKED QUESTIONS 41 APPENDIX B CONTACTING TECHNICAL SUPPO...

Page 5: ...nt ad dress books Programs of this class may sometimes have work files on system disks but they might not use any resources on a computer at all except for RAM Viruses programs that infect other progr...

Page 6: ...used to terminate processes or hide their ac tivity SpyWare software designed for unauthorized access to user data tracking of actions performed on a computer collection of information about hard driv...

Page 7: ...eriously opens and closes Programs are suddenly launched on your computer If Kaspersky Anti Hacker is installed on your computer you receive notifi cations about attempts of some programs to connect t...

Page 8: ...ware However the remaining 10 indicate a possible infection of your computer If you experience any of the above symptoms we recommend that you contact your system administrator and conduct a comprehen...

Page 9: ...uter according to the settings Note that in 99 of cases computers suffer from e mail worms Trojan programs or viruses see Chapter 1 on p 5 about malicious programs In virtually all cases lost data can...

Page 10: ...ist even after you have scanned your computer hardware and software and have checked your hard drive using Windows utilities please feel free to send a letter with a full description of your problem t...

Page 11: ...removable media When potentially dangerous software is de tected the application depending on the settings will either allow or block its execution or remove this software from the user s computer E...

Page 12: ...You can purchase the software from our distributors retail box or from one of our web shops for example www kaspersky com E Store section If you purchase a box product the software bundle includes sea...

Page 13: ...e software consultations regarding issues pertaining to installation setup and use of this software available over the telephone or e mail notifications about availability of new software products fro...

Page 14: ...s 5 0 for Windows Workstations Style Purpose In order to perform the action 1 Step 1 2 Procedure description for user s steps and possible actions Task example Statement of a problem example for using...

Page 15: ...disk or analysis of some object in real time mode is taking place Scanning of incoming e mail is indicated by the icon and the icon appears when errors occur when launching of any real time protection...

Page 16: ...rkstations Switch to user mode Switch to administrator mode only under MS Windows 98 ME switches respectively between a user interface and the extended administrator interface Selection of the Switch...

Page 17: ...owing icons Critical anti virus protection status This means that real time protection is disabled some of the tasks scanning and or updating have not been performed for a long time or the settings do...

Page 18: ...inks in the left part of the tab The left part of the tab also contains links to quarantine and backup storage and program reports Quarantine open suspicious objects storage window Backup open infecte...

Page 19: ...n or situations which you cannot handle by yourself It contains information about the program your license key and the operating system installed on your computer All that information is displayed in...

Page 20: ...tion time and the name of the file being scanned at the moment The lower part consists of three tabs a Statistics tab with statistical re sults of the scan a Report tab containing the report on events...

Page 21: ...window 4 5 Help system Comprehensive program reference information is available from the Support tab of the main application window by simply following the Help link in the left section of the tab Whe...

Page 22: ...rsky Anti Virus connects to one of the Kaspersky Lab update servers accessible via the Internet or to a local update server Updates can be downloaded automatically by using a recommended schedule crea...

Page 23: ...database and application modules The procedure for downloading updates can be divided into the following steps 1 The program obtains a list of updates and information on their size from the Kaspersky...

Page 24: ...he probability of virus infection and data loss The key security rules to help prevent viruses from getting onto your computer are listed below Rule 1 Constantly keep your computer protected from viru...

Page 25: ...ways buy licensed copies of software from official distributors Rule 7 Limit the number of people who have access to your computer 5 2 1 When do I need to scan my computer and particular objects Kaspe...

Page 26: ...n you right click the program icon in the system tray After clicking this hyperlink you will see the Scanning dialog box see Figure 4 in which you can view the percent complete of scanned objects the...

Page 27: ...ows shortcut menu do not forget to install Kaspersky Anti Virus In order to launch the on demand anti virus scan procedure of an object or removable drives select the following in the left part of the...

Page 28: ...objects from the list the initial objects cannot be deleted To scan objects from the list 1 Check the corresponding boxes 2 Click Scan Regardless of the method of selecting objects to be scanned for...

Page 29: ...word for the objects in archive being scanned and click The program will continue scanning the archive and objects in it after the password has been entered To scan another password protected archive...

Page 30: ...completed variant as the anti virus action and any infected or suspicious objects are subsequently detected during the scanning procedure After completion termination of the scanning procedure the an...

Page 31: ...Working with the program 31 Figure 9 The list of tasks with objects left for later processing Figure 10 Management window for infected and suspicious objects...

Page 32: ...lete and the action for suspicious objects is quarantine Delete Delete a file After an action is applied the program will open a dialog box displaying the action in progress You can always stop the ac...

Page 33: ...report an error but will not provide any additional notification After this the program will scan the next removable drive if such exists on your computer 5 3 Real time protection Real time protectio...

Page 34: ...ge Viewing the application operation report 5 4 1 Quarantine and Backup storage Kaspersky Anti Virus gives users the option of isolating suspicious objects in quarantine or preserving copies of infect...

Page 35: ...ew Quarantine hyperlink in the complete scan window see Figure 4 Figure 11 Quarantine storage window In this dialog box you can perform the following operations in the quarantine storage Quarantine a...

Page 36: ...hange after several attempts of its scanning and disin fection Use the Send to Kaspersky Lab for analysis hyperlink to do so Delete any quarantined file or a selected group of files Only remove files...

Page 37: ...rocessing as well as general statistics Kaspersky Anti Virus maintains Task log that contains a comprehensive report of the tasks performed see Figure 13 which can be reviewed by clicking the Reports...

Page 38: ...message types In order to do so uncheck the Show informational reports box Figure 13 Task log You can review the settings statistics and a report on detected objects for any task using the respective...

Page 39: ...ous files The tab also displays objects excluded from scanning if they have been defined You can select the tasks for review either in the Task log or directly in the detailed report window using the...

Page 40: ...40 Kaspersky Anti Virus 5 0 for Windows Workstations Figure 15 Report tab Figure 16 Settings tab...

Page 41: ...r per formance noticeably loading the CPU Virus detection is a computationally intensive mathematical problem requiring structural analysis checksum calculation and mathematical data conversions Proce...

Page 42: ...ll deciding whether or not to purchase Kaspersky Anti Virus we can provide you with a temporary key file trial key which will only work either for two weeks or for a month When this period expires the...

Page 43: ...file see section 5 4 2 on p 37 License key 6 Make sure to specify in your mail if you have any of the following on your system SCSI controller A very old or very new brand of processor or more than o...

Page 44: ...rocess Faster internet downloads Kaspersky Anti Virus now selects a Kaspersky Lab update server located in your region Besides the load to the server is now distributed based on the server speed which...

Page 45: ...Appendix A 45 invalid or the date of the database is later than that of the license expiration Kaspersky Anti Virus will not use it...

Page 46: ...ribe in detail the problem which you encountered while working with Kaspersky Anti Virus and send the message The support team will contact you as soon as possible If Kaspersky Anti Virus has quaranti...

Page 47: ...te that you may send no more than three files to Kaspersky Lab for examination within one day Each file must have been scanned by Kaspersky Anti Virus with a database updated no more than three days b...

Page 48: ...r to their disinfection or removal Black list the database containing the information about license keys belonging to owners who have committed violations of the License Agreement and about keys that...

Page 49: ...ize the exclusion rules for real time protection and on demand scans Thus you can disable scanning of archives during a full scan or exclude files from scans by using masks F Full scan a mode of appli...

Page 50: ...infects the object or removes it or blocks access to it depending upon the settings you have defined Recommended level the default level of anti virus protection with settings recommended by Kaspersky...

Page 51: ...a heuris tic code analyzer and objects containing these viruses are identified as suspicious Update the procedure of replacement addition of new files the anti virus database or application modules do...

Page 52: ...urrent and even future threats Resistance to future attacks is the basic policy implemented in all Kaspersky Lab s products At all times the company s products remain at least one step ahead of many o...

Page 53: ...aspersky Anti Virus Personal provides reliable protection against viruses that attempt to penetrate computers via e mail messages The application provides automatic scanning and disinfection of all in...

Page 54: ...tivity of all applications running on your machine When it detects a suspicious action the application blocks the suspicious application from accessing the network This helps deliver enhanced privacy...

Page 55: ...reeBSD and OpenBSD and Linux E mail clients namely Microsoft Exchange 5 5 2000 2003 Lotus Notes Domino Postfix Exim Sendmail and Qmail Internet gateways CheckPoint Firewall 1 MS ISA Server The Kaspers...

Page 56: ...ombines the revolutionary technology of linguistic analysis with modern methods of e mail filtration including RBL lists and formal letter features Its unique combination of services allows users to i...

Page 57: ...you have any questions comments or suggestions please refer them to one of our distributors or directly to Kaspersky Lab We will be glad to assist you in any matters related to our product by phone o...

Page 58: ...ase updating 42 Backup work with files 36 Box package buy offline 12 License agreement 12 License key 42 Malware trojans 5 viruses 5 worms 5 Quarantine sending a file for expertise 47 Technical suppor...

Page 59: ...REFUND YOUR RIGHT TO RETURN AND REFUND EXPIRES 30 DAYS AFTER PUR CHASE FROM AN AUTHORISED KASPERSKY LABS DISTRIBUTOR OR RESELLER THE RIGHT TO RETURN AND REFUND EXTENDS ONLY TO THE ORIGINAL PURCHASER A...

Page 60: ...grams will be provided by Kaspersky Lab by request on payment of its reasonable costs and expenses for procuring and supplying such information In the event that Kaspersky Lab notifies you that it doe...

Page 61: ...thorized by the volume licence provided that each such copy contains all of the Document s proprietary notices 2 Duration This Agreement is effective for one 1 year unless and until earlier terminated...

Page 62: ...rsky Lab You shall not disclose provide or otherwise make available such confidential information in any form to any third party without the prior written consent of Kaspersky Lab You shall implement...

Page 63: ...to satisfactory quality fitness for purpose or as to the use of reasonable skill and care 7 Liability i Nothing in this Agreement shall exclude or limit Kaspersky Lab s liability for i the tort of de...

Page 64: ...tween you and Kaspersky Lab whether oral or in writing which have been given or may be implied from anything written or said in negotiations between us or our representatives prior to this Agreement a...