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12.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure. This warranty is provided in addition to
your rights under the Australian Consumer Law.
Directed Electronics Australia Pty Ltd (Directed Electronics) warrants that this
product is free from defects in material and workmanship for a period of 12 months
from the date of purchase or for the period stated on the packaging. This warranty is
only valid where you have used the product in accordance with any recommendations
or instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the product, accident,
misuse, abuse or neglect. In order to claim the warranty, you must return the product
to the retailer from which it was purchased or if that retailer is part of a National
network, a store within that chain, along with satisfactory proof of purchase. The
retailer will then return the goods to Directed Electronics.
Directed Electronics will repair, replace or refurbish the product at its discretion. The
retailer will contact you when the product is ready for collection. All costs involved
in claiming this warranty, including the cost of the retailer sending the product to
Directed Electronics, will be borne by you.
Ph: +61 03 8331 4800 | Email: info@kapturecam.com.au
