English
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Cleaning the cartridge filter
Note
Recommendation: Replace the cartridge filter 1x per
year.
1. Open the device, see Chapter Installation.
Illustration Q
2. Remove the cartridge filter.
Illustration R
3. If necessary, clean the cartridge filter under running
water but do not rub or scrub it.
Illustration S
4. Allow the cartridge filter to dry completely before in-
stallation.
Illustration T
5. Install the cartridge filter.
6. Close the device, see Chapter Installation.
Replacing the filter bag
1. Open the device, see Chapter Installation.
2. Remove the filter bag.
Illustration U
3. Insert a new filter bag.
4. Close the device, see Chapter Installation.
Troubleshooting guide
Malfunctions often have simple causes that you can
remedy yourself using the following overview. When in
doubt, or in the case of malfunctions not mentioned
here, please contact your authorised Customer Service.
Malfunctions
Device not running
Battery pack not correctly seated in the battery pack
mounting.
1. Push the battery pack into the battery pack mount-
ing until it latches into place.
Charging state of the battery pack (see display) too low.
1. Charge the battery pack.
Defective battery pack or charger.
1. Replace the battery pack or charger.
Device switches off automatically
Device/battery pack overheated.
1. Wait until the device/battery pack has cooled down.
Container is full of water, which has activated the float
switch.
1. Empty the container.
The suction power decreases
Upholstery nozzle, crevice nozzle, handle or suction
hose are clogged.
1. Check the upholstery nozzle, crevice nozzle, handle
and suction hose and clean if necessary.
The cartridge filter is dirty.
1. Clean the cartridge filter, see Cleaning the cartridge
The filter bag is full.
1. Replace the filter bag, see Replacing the filter bag.
General fault
Display shows broken battery symbol
Battery pack is defective and disabled for safety.
1. Do not use the battery pack.
2. Dispose of the battery pack in the correct manner.
Faults during charging
Battery pack not charging, indicator lamp off, dis-
play off
Defective charger.
1. Replace the charger.
Battery pack not charging, indicator lamp on the
charger is blinking, display is on.
The battery pack temperature may not be within the nor-
mal range.
Defective charger.
1. Observe the information per the display.
2. Replace the charger.
Battery pack not charging, display is on
Defective charger.
1. Replace the charger.
Battery pack not charging, display is off
Battery pack is completely discharged or defective.
1. Wait and see if the display shows the remaining
charging time after a while.
If the display remains off then the battery pack is de-
fective.
2. Replace the battery pack.
Battery pack not charging, display shows the tem-
perature symbol
The battery pack temperature is too low/high.
1. Put the battery pack in a moderate temperature en-
vironment and wait until the battery pack tempera-
ture returns to the normal range, see Chapter
Battery pack technical data.
The charging process begins automatically.
Faults during operation
Display shows the temperature symbol
The battery pack temperature is too low/high.
1. Wait until the battery pack temperature returns to
the normal range, see Chapter Battery pack techni-
cal data.
In case of a short circuit, the battery pack is disabled for
30 seconds. If the short-circuit occurs more frequently,
the battery pack is permanently disabled.
1. Connect the battery pack to the charger to unlock it.
Display shows remaining run time 0, device switch-
es off
The battery pack is discharged.
1. Charge the battery pack.
Storage faults
Display shows no remaining capacity
The battery pack is discharged.
1. Charge the battery pack.
Display shows a remaining capacity of 70%, but the
battery pack is fully charged
The battery pack is in automatic storage mode. The
storage mode is activated if the battery pack has not
been used for more than 21 days. This function protects
the battery cells against rapid ageing and increases
their service life.
1. Fully recharge the battery pack before next use.
