31
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The stove is blocked for
an unsuccessful pellet
supply.
Technical problem with the screw.
IMPORTANT: unplug the stove
before
-
ridding the screw of
possible obstructions
-
ridding the chute of
possible obstructions
-
removing the pellet
dust accumulation
from the bottom of
the tank.
The stove is
precociously jammed,
and presents an
irregular combustion.
Flue jammed or too long.
See the paragraph about the
installation of the stove.
Check if the flue is clean.
Too humid pellets.
Check the quality of the pellets.
Excessive quantity of pellets in the
tank.
Contact the authorized assistance
center.
Wind contrary to the outlet flow.
Check the anti-wind terminal and/or
install it if necessary.
Insufficient intake in the grate.
Check if the grate is correctly
positioned and if it is clean.
check if the air intake pipe is clean.
Contact the authorized assistance
center.
Recent change in the kind of
pellets used.
Contact the authorized assistance
center.
Smell of smoke in the
room – The stove
switches off.
Bad combustion.
Contact the authorized assistance
center.
Malfunctioning of the fumes fan.
The installation of the flue was
performed incorrectly.
