25
G. SOLUTION TO POSSIBLE PROBLEMS
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The display is blank and
the keys do not work.
Lack of power.
Anomalies in the connection
between the display and the
card.
Check if the power supply cable is
connected.
Check if the display and the card are
properly connected.
The
remote
control
functions poorly.
Excessive distance from the
stove.
Remote control batteries.
Get closer to the stove.
Check and substitute the batteries.
Unsuccessful lighting.
Accumulation of too many
pellets in the grate.
Clean the grate.
The stove does not light
automatically.
The resistance does not
reach its temperature
Damage
or
exhausted
resistance.
The pellets do not descend.
Check the electric cables and fuses.
Call
the
assistance
center
to
substitute the resistance, if damaged
Substitute the resistance.
IMPORTANT:
unplug
the
stove
before:
-
checking if the pellets
are embedded in the
chute.
-
checking if screw is
blocked
-
check the door seal.
The stove is blocked.
Excessive
use
without
cleaning the grate.
Empty tank.
Screw without pellets.
Clean the grate.
Load the pellets in the tank.
Fill the tank and proceed as indicated
for the first lighting of the stove.