KW5515 LinkSmart Wireless Router
User Manual
27
Appendix: Frequent Asked Questions
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into 3 categories:
Power, Hardware Connections, and LEDs;
Device Access and Login; Internet Access.
1. Power, Hardware Connections, and LEDs
None of the LEDs are on when power on the router.
Please make sure what you use is the power adaptor attached with the router package and
checks the connection between the AC power and router.
LAN LED does not turn on after connect Ethernet cable.
Please make sure Ethernet cable is connected hub/PC and router correctly. Then please
make sure the PC/hub have been power on.
Please make sure that you use parallel network cable to connect UpLink port of hub, or use
parallel network cable to connect PC. If connect normal port of hub (not UpLink port), you
must use cross-cable. Please make sure that your network cables meet the networking
requirements above.
2. Device Access and Login
I forgot the password.
1.
You have to reset the device to its factory defaults and set your initial login password
and keep it in mind.
I cannot see or access the Login screen in the web configurator.
1.
Make sure you are using the correct IP address.
The default login address is
www.mykasda.com.
If you have forgotten it, see the
Frequent Asked Questions
for
I forgot the IP address for the
Router
.
Make sure you are using the correct IP address.
2.
Check the hardware connections, and make sure the LEDs are behaving as
expected.
3.
Make sure your Internet browser does not block pop-up windows.
4.
Make sure your computer is in the same subnet as the Router.
If there is a DHCP server on your network, make sure your computer is using a dynamic IP
address.
If there is no DHCP server on your network, make sure your computer’s IP address is in the
same subnet as the router.
5.
Reset the device to its factory defaults and reboot it again.
My PC is unable to connect to the wireless connection.
Please make sure that all devices communicating with the device must use the same channel
(and use the same SSID). Otherwise your PC will not find the wireless Router.