936.4750/a/VMPT/0715/GB - Technical Data subject to change
www.kathrein.com
KATHREIN-Werke KG • Anton-Kathrein-Straße 1-3 • P.O. Box 10 04 44 • 83004
R
osenheim •
G
ermany • Phone +49 8031 184-0 • Fax +49 8031 184-306
Problem
Possible cause:
Solution
Permanent message:
“Poor/no signal”
No voltage from
receiver
Short circuit on the receiver – multi-switch
connection. Receiver is not in single-cable
mode. Outlet blocks permanent 18 V.
Wrong single-cable
command
Receiver is not in single-cable mode
Poor DiSEqC™
signal
Power consumption too high. Use
distribution material without diodes. Use
NCF 18 power supply unit for EXE 2512.
Wrong PIN Code
Check or deactivate PIN code number
Wrong assignment
UB and frequency do not match. Warning:
SCR no. is not equivalent to UB no.
No voltage on the
LNB
EXE 1512 mains plug not plugged. Short
circuit on the receiver - LNB connection
If the LNB places too great a load on the
trunk VL, connect DC block EMU 12,
BN: 273281 to the cascade input.
Only UB 9-12:
“Poor/no signal”
Receiver does not
support SCD2
according to
EN 50607
If possible, perform software update on
receiver
Short message:
“Poor/no signal” or
picture wobbles in
regular intervals
Another subscriber
has accessed the
same UB
Check menu settings of all connected
receivers. Check that frequencies are
assigned to one receiver only.
Loop-through multi-
switches without
Kathrein Power
Saving do not or only
sometimes function
Stand-by switch on
“ON”
Switch off stand-by function.
Stand-by switch to “OFF”
Electronic equipment is
not domestic waste -
it must be disposed of properly in
accordance with directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND THE
COUNCIL dated 27
th
January 2003 concerning used electrical and electronic
appliances. At the end of its service life, take this device for disposal at a designated
public collection point.
Possible causes of faults and their remedies
