Instructions for use DSE Expert
1 User instructions | 1.4 Transportation and storage
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In case of justified complaints, KaVo will honour its warranty with a free replacement
or repair.
The warranty does not cover defects and their consequences that arose or may have
arisen due to natural wear, improper handling, cleaning or maintenance, non-compli-
ance with operating, maintenance or connection instructions, corrosion, contaminated
media supply or chemical or electrical influences deemed abnormal or impermissible
in accordance with factory specifications.
The warranty does not usually cover lamps, light conductors made of glass and glass
fibres, glassware, rubber parts and the colourfastness of plastic parts.
The warranty expires if defects or their consequences could possibly have arisen be-
cause the product has been modified or changed. Warranty claims can only be asser-
ted when they are immediately reported to KaVo in writing.
This notification must be accompanied by a copy of the invoice or delivery note on
which the manufacturing number is clearly visible. In addition to the guaranty, the stat-
utory warranty claims of the purchaser also apply with a warranty period of 12 months.
1.4 Transportation and storage
1.4.1 Currently valid packaging regulations
Note
Only valid for the Federal Republic of Germany.
Dispose of and recycle the sales packaging appropriately in accordance with current
packaging regulations, employing waste management or recycling companies. Com-
ply with the comprehensive return system. KaVo has had its sales packaging licensed
for this purpose. Please comply with the regional public waste-disposal system.
1.4.2 Damage in transit
In Germany
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery re-
ceipt. The recipient and the representative of the shipping company must sign this
delivery receipt.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
4. Report the damage to the shipping company.
5. Report the damage to KaVo.
6. Consult with KaVo first, before returning a damaged product.
7. Send the signed delivery receipt to KaVo.
If the product is damaged but there was no discernable damage to the packaging on
delivery, proceed as follows:
1. Report the damage to the shipping company immediately and no later than 7 days
after delivery.
2. Report the damage to KaVo.
3. Leave the product and packaging in the condition in which you received it.
4. Do not use a damaged product.
Summary of Contents for DSE Expert
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