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Troubleshooting
The tables below summarise issues that may be experienced with the CA58 digital piano, explaining the typical
cause(s), and recommended solution(s).
Power
Issue
Possible Cause and Solution
Page no.
The instrument does not turn on.
Check that the power cable is firmly attached to the instrument, and
connected to an AC outlet.
The instrument turns itself off after a period of
inactivity.
Check that the ‘Auto Power Off’ function is not enabled.
Sound
Issue
Possible Cause and Solution
Page no.
The instrument is turned on, however no
sound is produced when the keys are pressed.
Check that the MASTER VOLUME slider is not set to the lowest
position.
Check that a pair of headphones (or headphone adaptor plug) are not
connected to the PHONES jacks.
Check that the ‘Local Control’ setting in the MIDI Settings menu is set
to On.
MIDI Settings
Manual
The sound distorts when playing at very loud
volume levels.
Check that the MASTER VOLUME slider is set to an appropriate level,
reducing the volume if excessive distortion is heard.
If connecting the instrument to an amplifier/mixer using the Line Out
jacks, reduce the value of the ‘Line Out Volume’ setting in the Basic
Settings menu
Strange sounds or noises are heard when
playing with piano sounds.
The CA58 digital piano attempts to reproduce the rich variety of tones
created by an acoustic grand piano as accurately as possible. This
includes various resonances, noises, and other subtle characteristics
that contribute to the overall piano playing experience.
While these additional tones are intended to enhance the realism of
the instrument, it is possible to reduce their prominence, or disable
the effects altogether using the settings in the Virtual Technician
menu.
The top 18 notes of the keyboard sustain for
longer than neighbouring notes, even when
the damper pedal is not pressed.
This is the correct behaviour, and intended to reproduce the
undamped notes (typically the top two octaves) of an acoustic grand
piano.
–
The volume of the device connected to the
Line In jacks is too low/too high (distorted).
Check the position of the Line In LEVEL knob (located on the jack
panel), and adjust as necessary.
Pedals
Issue
Possible Cause and Solution
Page no.
The pedals are unreliable or do not function
at all.
Check that the pedal cable is firmly connected to the instrument.
When depressing a pedal, the pedal board
flexes and is not firm.
Check that the pedal support bolt is fully extended.
