2 0 H a M e s i l a S t . , N e s h e r 3 6 8 8 5 2 0 , I s r a e l
P O B 2 5 0 0 4 , H a i f a 3 1 2 5 0 0 1 , I s r a e l
T e l : ( + 9 7 2 ) - 7 2 - 2 7 2 3 5 0 0 F a x : ( + 9 7 2 ) - 7 2 - 2 7 2 3 5 1 1
Page no. 12 | Appendix No. 1
6.2
Troubleshooting
1.
Make sure that the camera is connected to a 7-18V power source.
2.
Make sure that all components are properly connected (camera, cables and capture card). See Figure 1
and section 9.2
3.
Make sure that the coaxial cable supports the proper output stream bandwidth:
3G SDI for 2k video streaming.
12G SDI for 4k video streaming.
4.
Check to see whether the LED on the back of the camera is blinking green. The issue may be resolved by
power cycling the camera (turning power off and back on). More LED indicators are described in section
no. 9.1 (
).
5.
Make sure the SDI input (SDI capture card or monitor) supports the output video format of the camera –
contact the SDI input’s manufacturer for support and additional information. To change the camera’s
output video mode, see section 8.8.1,
